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"Very clean room Friendly and helpful staff"

"Room is spacious and room service calls were attended promptly. Thank you. Buffet breakfast is RM35. Salad not fresh. Nice to have a gym. One machine out of order and dumbbells have missing piece. It was locked even though was operating hours. Had to call personnel to unlock. "

"1. Toilet should have soft closure 2. Guider for birdwatcher and nature walk are good but can do better. For birdwatch, should bring the guest to the kayak area where more exclusive bird hang around and not lobby and dinning. Nature walk is quite nice but need a bit more training. For both, best i suggest give a guideline on topic to show and say. And if possible collect or take picture for animal evidence like bird feathers, otter walk around the estate, snake skin. "

"Great"

"Very good excellent. From room service to the kitchen every one was brilliant and the service given was unbelievable it was like personal service. Chef Arif what a chef. Always eveready for any help and explanation on every recipe on the table. Lounge supervisor Hana what a person was always available for any help. At the front desk mr Mohammad what a gentleman help us in every way and also his colleague mr shafiek what a gentleman. All this people named and also some of them which I don’t know their names were excellent. All of them went way beyond their way to give us an excellent stay. If I can give 100 stars that will still not enough. Loved it."

"The shower was dirty. The bed was hard like a rock you can feel the slats under you. Only 2 towels and pillows given was told no after I asked for more. No pool towels provided. Staff are miserable. I tried to contact Wotif a week earlier to shorten my stay but they didn’t respond because I wanted a refund for 1day because we planned to leave early, but no response. Will not be using Wotif again! "

"Great location with all needed for a night stay. May be can provide toothbrush/paste, and a hand soup at tiolet will improve the experience. Hotel locate near 3 shopping mall and eaties and massage shop"

"A tired, dirty and dilapidated hotel…"