"The staff and location were great, but my room had an ant problem in the bathroom and the sheets felt clean but were stained. They gave me a late check out and held my bags for an hour, so that was nice, but unfortunately room 204 did not feel worth the price. The groubds are nice though"
"This was a disappointing stay. When it rained water pools in under the balcony door and several drips appeared in the ceiling. The resulting drips caused damage to some of my belongings, you just wouldn’t expect damage like that when paying so much for a room.
I booked the stay as a treat but feel that the room wasn't worth anything like the price. I do feel quite cheated. I’m sure it’s great when it’s dry here but I spent my stay with towels soaking up the flooding around the edges of the room. It somewhat destroyed the zen I was seeking.
I wrote to management as the staff on site didn’t seem to care much. But no reply, apology or concession. A real shame."