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"Clean room, close to cruise port and helpful staff. Mall with restaurants right next to hotel. Uber will take you to cruise ship. Also, quaint fishing village on the beach in front of hotel. We watched 50+ sea lions feed off the fishermen cleaning fish. We really enjoyed this hotel."

"The hotel was one of great comfort and calm. The staff were wonderful and informative. The room was well appointed and comfortable although we preferred to sit in and wander through the gardens which are extensive. The food was excellent and we could watch the kitchen staff prepare meals. The pools, saunas, hot tub were especially nice. The hotel was filled with flowers from the gardens and fresh bouquets were in every room."

"Clean room. Great staff!! Wonderful view and environment. Owners have done a great job to make the spaces cozy and warm. "

"Staff was very helpful, I am disabled and they helped a lot , Better than the high rises in Santiago. At modest price . In the center of wine country. Rooms were a bit more traditional. Food and breakfast good . "

"No towels at hotel no air conditioning No soap this was by far worst hotel in 6 weeks of travel in Chile and way overpriced. Was refused to be allowed to get money back for 2nd night after 1st night. Manager said owner has horrendous record with other people will not do anything and never fixes the situation and has been reported previously."

"Glass dispensers for toiletries in the shower seems really dumb. Overall the hotel was fine. Check-in was really awkward as the young lady wanted to take me all the way to my room which felt unnecessary."