" Our stay was for 4 nights & overall our stay was good.
Night 1 & 2 the centrally controlled balcony light was turned off by 10pm.
Night 3 it wasn’t turned off until 3am.
Night 4, I called reception at midnight & asked for the light to be turned off. Was told ‘Yes’. Never happened, it went off at 3am.
The volume was showing maximum however you could barely hear it, especially with the live music from the BSB stage next to the hotel.
A staff member brought a specific remote for the tv & adjusted...
"Room was comfortable, view of the ocean nice. Shower good. Food was good, except in the morning, the breakfast buffet was not ready at 6 am, no warm food."
"Great stay for a few nights. The property and the rooms are a bit old looking but overall nice enough for what we needed. We had to ask several times for hand soap because there wasn't any in our room, but they got us some eventually. The hotel breakfast is amazing, so many options for a buffet. I was really impressed. The restaurant was very good too."
"They call me Papa, after many stays they are Family now.. in the restaurant they order my food, papa cannot have this..not good for you..the girls are my Daughters now so i go buy chocolate bars for them for taking care of me.. the rooms are all spacious, large comfortable bed, couch, big screen tv, many channels, the bathroom is big enough to move around in comfortably.. there is kitchenette in the room, Large refrigerator, not mini fridge.. the pool is large, clean and great fun… the cake shop...
"I would like to comment that your staff Nora has serve us excellent service, she has done an extra mile for us, she is a keeper, you should promote her because of her excellent service towards us. We are very happy of her service. I stay there from 5th July until 9th July 2025, We will recommend this hotel to our family and friends. "
"Smell of garbage, found a lot of garbage behind table, hot shower sound like jumbo jet will landing, no wall outlet in table, charge laptop on the floor, has water heater pot dirty, and no wall outlet, terrible, other is ok"
"it was only a smoking room available with a queenbed and it smelled sooo ugly that we needed to change to a smaller room with two single bed. the breakfast was almost empty, they didn’t refill and some guest didn’t got any food. (still 1 hour before finish) it’s a disappointing experience but the hotel itself could be not bad if they treat everything a bit better and with more heart."
"I couldn’t get mobile phone reception in my room and there are no fitness facilities onsite. Staff are helpful and friendly but rooms are noisy as the rooms and hallway are all tiled and not sound proof."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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Pentacity Mall is located in Balikpapan. If you're looking for a convenient place to stay, take a look at the 29 hotels and other accommodation options you'll find within a mile.
How many hotels should I expect to find close to Pentacity Mall?
Expedia has 29 hotels and other accommodation options within a mile from Pentacity Mall.
If I need to cancel the hotel reservation for my stay near Pentacity Mall, will I receive a refund?
Yes! You'll find that most hotel reservations are refundable provided that you cancel before the accommodation's cancellation deadline, which is usually within 24-48 hours of your scheduled arrival. If you booked a non-refundable reservation, it may still be possible to cancel it and be given a refund within a 24-hour period of booking. Enter your dates, click on "Search", then you can use the "fully refundable" filter to view top deals close to Pentacity Mall.
What can I see and do near Pentacity Mall?
Enjoy a stroll along the shore at Kemala Beach, Pantai Monpera and Pantai Banua Patra. Create some family memories at Aquaboom Waterpark and BSB Beach. Looking for a little shopping break? A trip to E Walk, Plaza Balikpapan and Ruko Bandar might be just the ticket while you're in the area around Pentacity Mall.
