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"Check in was quick and easy room was perfect for my stay."

"Good"

"There was no shampoo and conditioning at the bathroom"

"This property is in desperate need of a deep clean and frankly a remodel/refresh. The staff have really cute personal touches around the property and everyone was lovely. Especially the lady who prepped breakfast the morning of Sun May 17th, I didn’t get her name though. They were generous with towels in the room. The outside patio area is quite cute but really only 2 groups would fit. One elevator was down during our stay which made for very long wait times and the elevator that is working as the button panel hanging open/loose. The common areas were spotless - dated but spotless. The hallways and rooms however “may” be clean but they appear old and dirty. Could be the colour palette but didnt feel very good. Walking to the room. The rooms vibe is the same, dated and worn, the floor of our bath rub was riddled with black stains… yucky. Linens were all clean and fresh. It feels like the staff here does the best they can with an old property that is overdue for a refresh."

"No issues"

"Location was great for the Wake Forest graduation weekend. They decorated it nicely and welcomed family members in. The room was another story. There was a dirty towel behind the toilet in the bathroom and when we went to shower in the morning the “clean” towel had someone else’s hair in it. When we asked for clean towels the front desk told us “later”. Also, for what we paid we generally get a couple of bottles of water in the room when we arrive at other hotels. The had things for sale in the lobby but it’s not the same as having the convenience of them being in the room. We also asked for cleaning after the first night because the place didn’t really seem like it was cleaned well before we checked in but they told us they only clean every other day. Best Western is across the street. I’ll be going there next time."

"The place was filthy sheets and comforter were not cleaned just flipped over there were mustard and other stains on the comforter and the bathroom was atrocious nothing was cleaned the only thing they did was empty trash but that also was just left in the hallway"

"Nice, safe and quiet stay"

"No comment"