Search Hotels Near Piccadilly, London

"I booked this hotel based on location and reviews. The location was perfect however I should have not purchased the breakfast package, it was over priced for what they serve and quality was lacking. Check in was a nightmare after an overnight flight. They said they would send a text when a room was ready, they never did. Staff overall were nice however housekeeping needs improvements. Needless to say I wouldn’t book again."

"I liked that the hotel was a short walk to Pimlico station and very central to where I needed to go."

"Great hotel! Room and hotel clean, helpful staff, really good breakfast. I think the volume of the music in the hall is too high but you can’t hear it in the room so it’s ok. Position really good, next to Marble Arch underground."

"One of our two rooms didn’t have any area to section off our luggage. There was no way to access front desk via hotel telephone. This place felt like paying for a hotel experience and instead receiving a hostel experience. Yes, the hotel is very nicely designed but the basic room upkeep does not match. I should have someone coming to the room to make sure there’s soap in my bathroom when there was none for my time there, the trash wasn’t taken out so I would have to try and find a trash can in the lobby (there was one) to throw away simple things because no one came to empty out the can until my second to last day did I receive a cleaning service. "

"Helpful staff when we dropped our bags off early. Room was clean and the bed was comfortable."

"Bed was soiled, neighbors were loud all night and staff would not assist"

"Our waitress highly recommended the French toast. when it arrived, it was ONE slice. The person who received it told the waitress he was still hungry.. She shrugged it off. We had to ask for a refill of coffee 3 times to three different people. When it finally arrived we were finished eating so we had a few sips of it. I was treating an ex-Ambassador and his wife to breakfast. It was embarrassing. However, I did not want to argue the charge in front of them. It was 21.99 pounds for the cofee. Almost $30 for the refill."

"Fabulous hotel. Would highly recommend."

"Excellent service, nice amenities including some complimentary food and drinks. Great shower and comfortable bed. "