This tranquil seaside retreat near Platanias Beach offers massages and body scrubs, poolside drinks, an on-site restaurant, high-speed WiFi, two coffee shops, and attentive concierge services for a comfortable stay.
Located in Platanias, Porto Platanias Village is in the entertainment district and by the sea. Old Venetian Harbor and Port of Souda are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Agia Marina Beach and Kalamaki Beach. Golfland and Limnoupolis Water Park are also worth visiting. Take the opportunity to explore the area for water adventures such as scuba diving. Visit our Platanias travel guide
Guests of this beach aparthotel will appreciate convenient on-site amenities such as a 24-hour fitness centre and massage/treatment rooms. Each apartment provides a sitting area and a coffee/tea maker, plus free WiFi and a flat-screen TV with satellite channels. Thoughtful touches include bathrobes and slippers. Other touches available are a balcony and a minibar.
Porto Platanias Village offers 200 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.
3 outdoor tennis courts and a water park (surcharge) with waterslides are featured at the aparthotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.
All-inclusive details
All-inclusive room rates at Porto Platanias Village are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet meals, snacks and select beverages included
Entertainment
On-site entertainment and activities
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Grocery/convenience store
Luggage storage
Phone
Porter/bellhop
Safe
Safe at front desk
Tour and ticket assistance
Vending machine
Location highlights
In a historical district
In an entertainment district
Near the sea
Things to do
24-hour gym
3 outdoor tennis courts
Arcade/game room
Bicycle rentals
Billiards/pool table
Children's pool
Free children's club
Free supervised activities for children
Water park
Waterslide
Bicycle rentals nearby
Scuba diving nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
2 floors
200 units
4 buildings
Banquet hall
Bicycle rentals
Garden
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Uncovered self-parking fee: EUR 5 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Property is also known as
Porto Platanias Village Aparthotel
Porto Platanias Village
Jasmine Village Hotel Platanias
Porto Platanias Village Resort Crete - Chania
Porto Platanias Village Hotel
Porto Platanias Village Platanias
Porto Platanias Village Aparthotel
Porto Platanias Village Aparthotel Platanias
Frequently asked questions
Does Porto Platanias Village have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Porto Platanias Village pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Porto Platanias Village?
Self-parking is available for EUR 5 per day.
What time is check-in at Porto Platanias Village?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Porto Platanias Village?
Checkout is at noon.
Are there all-inclusive benefits at Porto Platanias Village?
Some rate plans available at this property are all-inclusive.
Where is Porto Platanias Village located?
Situated by the sea, this luxury aparthotel is within a 10-minute walk of Platanias Square and Agia Marina Beach. Platanias Beach and War Shelter of Platanias are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Porto Platanias Village Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.4
Location
8.6
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 61 out of 149 reviews
10 - Excellent
61
Rating 8 - Good. 61 out of 149 reviews
8 - Good
61
Rating 6 - Okay. 16 out of 149 reviews
6 - Okay
16
Rating 4 - Poor. 10 out of 149 reviews
4 - Poor
10
Rating 2 - Terrible. 1 out of 149 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Yisong
2 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic resort, top rate service, convenient location. Great place for a relaxing vacation.
Yisong
Stayed 7 nights in Jun 2025
10/10 Excellent
Paul
21 Jul 2025
Liked: Cleanliness, room comfort, communication
Highly recommended
Very friendly staff. We were half board and the food was great.
Paul
Stayed 5 nights in Jun 2025
6/10 Okay
Kelly
8 Sep 2024
Liked: Cleanliness
Disliked: Room comfort
It's a 3.5 star hotel not 5 stars
The breakfast buffet definitely poor for a 5 star hotel, I was expecting fresh juices, only had pork, same 3 fruit options everyday and dry pastries. The beds were the worse, soo low, very uncomfortable and they make noises. The shower was tiny as well argh. And then one receptionist lady (Ioanna) if I remember her name correctly, wanted us to pay extra for parking just because, to qoute her "ooh because 5 euros is such a lot of money that you cannot pay it". Even though the hotel rule is, 1st day of parking is free and this was advised to us prior by another receptionist lady, I wish I remembered her name, because she was lovely with such a beautiful smile. She recommended us a local restaurant and we had an amazing experience at that restaurant.
Ooh and then showers behind the reception horrible, there was water everywhere on the floor with a little space where men, women and children are supposed to get ready showers and dress up, anyone that walks can see you. Literally no privacy at all whatsoever.
Overall the aesthetics of the hotel outside is 4* but the rooms and food 3*, I'm glad we didn't choose half board.
Very clean and modern , good food for adults but very poor for children ,
Not enough sun beds for the amount of people at the hotel
Adam
Stayed 4 nights in Jul 2022
6/10 Okay
Mark
26 Aug 2023
Liked: Room comfort
The breakfasts were of poor quality products
Mark
Stayed 1 night in Aug 2023
4/10 Poor
William
2 Aug 2022
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The grounds are beautiful but the room was a catastrophe. I had a one bedroom room for $350 per night. The room was tiny, the beds were the typical 2 tiny twin beds stuck together. If the mattresses were descent it would be ok but you literally would sink in the mattress. There is also no tv in the living room and the whole room was no more than 250 sq feet or 25 square meters. Do not waste your hard earned money here on a crap room.
I stayed up the road at 2 other hotels for roughly a third the cost and they were the same size with nicer finishes and descent normal queen size mattresses.
William
Stayed 1 night in Jul 2022
6/10 Okay
Maria
16 Aug 2025
Liked: Cleanliness, room comfort
Disliked: Communication
Porto Platanias
Sköna sängar, rena rum, bra krut i duschen. Trevlig personal överallt bortsett från i receptionen, de var inte speciellt hjälpsamma.
För få solsängar och trångt vid poolen. Skyltar finns uppsatta runt poolområdet som säger att man inte får boka solsäng och att handdukar tas bort av personalen efter 30 min - detta var tyvärr ett tomt hot. Folk paxade solsängar vid 6-7 på morgonen för att sedan inte nyttja dem under stora delar av dagen.
Vattenlandet uppskattades av barnen.
Mat och dryck var OK.
Maria
Stayed 7 nights in Aug 2025
8/10 Good
Verified traveller
1 Aug 2025
Liked: Cleanliness, communication
Platanias
Personalet snakker engelsk, så kommunikasjonen gikk greit. Bra renhold hver dag. Air condition var separert i to soner, det var veldig bra.
Kjøkkenet har svært begrenset med utstyr, og det blir kun vasket opp for hånd. Ok for en enkel lunsj.
Soving: Anbefaler IKKE dette hotellet om du er over 170cm og vil sove komfortabelt. Dobbeltseng var grei, men sovesofa/gjestesenger var elendige og altfor korte. (Hadde bedt om 2 dobbltsenger i bookingen, men fikk ikke dette hverken i 1. eller 2.leilighet) Fikk byttet leilighet etter første natt, men dessverre ikke mye bedre.
(Vi var litt uheldige med at personalet hadde hvilerom vis a vis døren, da det ble mye støy og røyking inne. Høylytt skravling, en god stund før vi hadde tenkt til å stå opp)
Frokosten har godt utvalg av både varm og kald mat. Laktosefrie alternativer til melk. Oppskåret frukt, kule-is. Kaffe, te. Savner god juice (det som tilbys minner mer om en sterk, ublandet saft)
Bading: superfin strand med egne senger. Deilig at vi fikk egne håndklær til strand/basseng.
Det reklameres med badeanlegg, men kun bassenget/solsenger kan benyttes om du ikke har all inklusive, ellers er det 15€ ekstra pr. person pr. dag for å ta sklier. (Tror aldersgrense for gratis inngang var 7 år)
Vi benyttet ikke spa, men et velutstyrt treningsrom som var døgnåpent.
Ingen mulighet for sen utsjekk, heller ikke mot betaling.
Noen katter rundt leiligheten, men de var bare søte. Endel lyd fra sirisser, som er vanlig på Kreta.
Verified traveller
Stayed 7 nights in Jul 2025
8/10 Good
Mitra
22 Jul 2025
Liked: Cleanliness
Meget smuk oase med masser af beplantning og blomster.
Aircon i hvert rum,som kølede godt ned.
Vi manglede lidt information fra receptionen da vi checkede ind ift.faciliteter og muligheder på søsterhotel,men vi fandt ud af tingene efterhånden.
Morgenmad var fint og god service. Juice var dog mere saftevand og dårlig kvalitet.
Mitra
Stayed 4 nights in Jul 2025
6/10 Okay
Iben Winther
23 May 2025
Liked: Cleanliness, room comfort
Skuffende
Levede slet ikke op til forventningerne
Som jeg ser det, så er det langt fra et 5 stjernet hotel.
Maden i restauranten var lunken og udvalget begrænset
Vi har været på 3 stjernet hoteller hvor maden var betydelig bedre.
Håbløst pool område med at for få liggestole
Iben Winther
Stayed 1 night in May 2025
10/10 Excellent
Michaela
13 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Gutes Gesamtpaket, schöne Hotelanlage, super Service. Kurze Wege, Hotel, Ortschaft, Meer.
Wir kommen wieder. :-)
Michaela
Stayed 7 nights in Aug 2024
4/10 Poor
jusmira
11 Aug 2024
Disliked: Cleanliness
Sängyt aivan hirveitä. Pomppi ja liikkui mukana kun käänsin selkää. Parveke täynnä muurahaisia jotka kulkeutuivat myös kylpyhuoneeseen jonka lattia oli niitä täynnä niitä.
jusmira
Stayed 6 nights in Aug 2024
8/10 Good
Nina
3 Aug 2024
Liked: Cleanliness, room comfort, communication
Viihtyisä hotelli
Hotelli oli upealla paikalla, ja iso hotellialue oli laaja ja viihtyisä. Kaikkialla siistiä ja henkilökunta ystävällistä. Aamupala monipuolinen ja hyvä. Allasalue pienehkö väkimäärään nähden. Aurinkotuoleja todella vähän. Kuntosali hyvä. Lähtöpäivänä huoneen luovutuksen jälkeen matkatavaroita säilytettiin vartioimattomassa tilassa. Viihtyisä ja mukava hotelli, ehkä kuitenkin piirun verran ylihinnoiteltu.
Nina
Stayed 3 nights in Jul 2024
6/10 Okay
Alexandre
28 Jul 2023
Liked: Property conditions & facilities
Disliked: Cleanliness
Selv lejlighed var perfekt. 2 rigtigt soveværelser, 3 altaner og en fantastisk udsigten. Personalet på receptionen var ok hjælpsom men resten af Personalet og især dem på restaurant område virkede som de slet ikke have lyst til at arbejde. Hotels politik er at man må ikke reserveret solstole ved pool. MEN kl 6:45/7:00 om morgenen var alt reserveret med håndklæder eller af mennesker der selv lå der for at være sikker på at få en plads til resten af dagen. Selv pool området er elendigt, igen plads til at går rundt om poolen fordi folk ligger så tæt på vandet. Så hvis du ville have en afslappet ferie, glem dette stedet. Lidt sørgelige fordi området er pænt, ser hyggeligt ud og er godt placeret... til sidst, lever slet ikke op til hotellet 5 stjerne...
Sikkert et greit sted, men vi hadde en svært dårlig opplevelse.
På dag 3 av et opphold på 11 dager så begynte det å dryppe vann fra taket på badet.
Taket hang nedover fordi det var så mye vann over. Taket var laget av gips. Jeg trykket forsiktig på taket og det ble hull med en gang og vannet fosset ned på badgulvet.
Når vannet hadde sluttet å renne så kom det bare vann av og til under oppholdet. Mistenker at det kom vann ned på oss hver gang noen dusjet i andre etasje, noe som er ganske ekkelt.
Jeg regner med at alle hotell kan være uheldig, og at slikt kan skje.
Vi sa ifra til resepsjonen og det kom et kar som skulle se på det. Han var på rommet i 10 sekunder også forsvant han.
Ingenting ble fikset.
Vi fikk ikke nytt rom.
Vi fikk ikke noen penger igjen.
Vi måtte fortsette å leve med problemet helt til vi reiste hjem(i 6-7 dager).
Plutselig rant det vann på deg når du satt på do.
Plutselig kom det vann på deg når du pusset tenner.
Badgulvet var alltid ganske vått under resten av oppholdet.
Min oppfatning av hotellet er at de ikke bryr seg om deg i det hele tatt.
Bortsett fra dette så var resten av hotellet ellers greit. Renholderne kom inn 3-4 ganger rundt klokken 9 om morgenen, før vi hadde stått opp. De kan dårlig engelsk og går bare rett inn på rommet selv om du ligger i sengen og sier at de må gå ut.
Hôtel très grand, (avec 4 piscines) coupé en 2 par la route et sonnant dans la mer. Aucune vue depuis les chambres (partie supérieure à la route). Buffet du ptdej et dinner très correct et large choix renouvelé chaque jour. Ca reste un bon gros hôtel pour la masse... type Costa/msc!
The property was lovely, very clean and well maintained, the pool area is nice an spacious. It’s nice not to be in a high rise hotel! The food on the other hand I would not recommend this for all inclusive! Bed and breakfast at best! It’s jusy not at a 4* standard of all inclusive. The post mix and beer was not a brand so they didn’t taste great. If you are all inclusive the drinks are a self serve machine which also has a beer pump, most of the time the beer came with floating white bits in. I don’t think the lines get cleaned very often. We ended up buying drinks from the shop to be on the safe side! Staff were ok, although a lady had fallen down the stairs and we stayed with her as the staff didn’t seem interested which I think is appalling, 4 people staying at the hotel stayed with her until the ambulance arrived, hotel staff only came to tell us when the ambulance was here. All in all we waited approx 2 hours, maybe they could benefit from first aid training!
Tutto assolutamente perfetto!
Struttura molto valida e ben organizzata.
Personale gentile e disponibile.
Ottima posizione sulla costa.
Cibo e bevande con ampia scelta.
Pulito e confortevole
Séjour express dans cet établissement pour une conférence à proximité, mais très apprécié !
Très joli cadre, les différents bâtiments forment comme un petit village, très propre (chambre et extérieur), au calme, grande piscine (un peu trop chlorée), buffet petit-déjeuner copieux, accès aux équipements du Beach & Spa resort de l'autre coté de la route, personnel très serviable ... je recommande vivement cet établissement !