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"The entire staff were so friendly and happy to help especially our maid from the 17 th floor Xi Li! She always asked if we needed service but with a sincere smile! Our room was very nice size however my only one drawback was the mattress. My back was so sore I had to switch sides with my husband. Then he back hurt after that. Not sure if the mattress was old or needed to be flipped. The pool is nice along with the hot tub. Plenty of outdoor patio which I appreciate. Recommend this property ❤️"

"Amazing "

"Had the most awesome time!! Wonderful experience"

"Water pressure was horrible, outdated, ok for a night sleep, second floor, no elevator, had to carry 4 suitcases up stairs. "

"Some rooms needed a bit more cleaning for first time check ins. Other than that it was an amazing stay"

"Expansive resort in the heart of Waikiki. A must stay for every vacation type: family, romantic, etc."

"Great staff and excellent location. Close to restaurants and shopping and Waikiki beach. It was 5-10 minutes walk to most things."

"Hotel grounds and rooms are outdated and in need of refurbishing "

"Clean room ocean view good buffet great location"