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Americas Best Value Inn Highland-poughkeepsie

2.0 star property

Choose dates to view prices

Americas Best Value Inn Highland-Poughkeepsie is near a metro station. Guests enjoy warm hospitality, continental breakfast, reliable in-room WiFi, lobby coffee, and a gathering spot. The 24-hour front desk ensures assistance anytime.

Reviews

5.6 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

About the area

Map
Route 9W, 3497, Highland, NY, 12528

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch HDTV with premium cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Payment types at the property

Important information

Property is also known as

Americas Best Value Inn Highland
Americas Best Value Inn Motel Highland
Americas Best Value Inn Highland/Poughkeepsie Motel Highland
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Americas Best Value Inn Highland-poughkeepsie Reviews

Reviews

5.6
Rating 10 - Excellent. 11 out of 192 reviews
Rating 8 - Good. 45 out of 192 reviews
Rating 6 - Okay. 57 out of 192 reviews
Rating 4 - Poor. 41 out of 192 reviews
Rating 2 - Terrible. 38 out of 192 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Otto

Disliked: Property conditions & facilities

Geen value for money

We kregen niet, zoals in de bevestiging stond, een ontbijt. Het complex moet nodig onderhouden worden. Detail: losse wcbril. Zeker geen "value for money". Voor het betaalde bedrag mag je meer verwachten.
Stayed 1 night in Aug 2018

4/10 Poor

GoodguysShow, Baltimore, MD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not have continental breakfast as advertised (which was one of the primary factors I use to select a place to stay), they were surprised how long ago I made the reservation and had to "upgrade" me to a double. One bedspread had a hole, the only ice was a mini ice tray for the mini-fridge which barely froze, because there was no seal under the door, 1 ant and 1 stink bug got in plus any smoke from people smoking on the balcony. The toilet bowl seat was cracked. And when I turned on the bathroom light in the middle of the night roaches scurried away. The owner/manager lived onsite and had to be phoned to the desk from outside but was very charming and accommodating, the only highlight of that location.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Ehhh find someplace else.

The room was very outdated. Our been was extremely old and uncomfortable. There wasn't a couch in the room that was broken and sagged in that's you couldn't sit on it.
Stayed 1 night in May 2018

6/10 Okay

Wilfried, Aachen

Disliked: Property conditions & facilities, room comfort

Nur als reine Übernachtungsmöglichkeit zu empfehle

Das Lobbygebäude vor den Zimmer versetzte uns erst einmal einen Schock. Sehr heruntergekommen. Alles andere als ein Aushängeschild. Das Gebäude mit den Zimmern ist noch erträglich. Eine Dame, die für die Zimmerreinigung zuständig ist, rettet den Gesamteindruck ein wenig durch ihre Freundlichkeit und eine gute Reinigung. Sie macht das Beste daraus und verdient Lob. Die Ausstattung ist ausreichend. (großer Kühlschrank, Haartrockner usw.) Das im Angebot versprochene inbegriffene Frühstück gab es nicht. An der Straßenfront stand ein Restaurant zur Verfügung (sehr gut) wo man frühstücken konnte, natürlich auf eigene Kosten. Alles in allem. Wer nicht zu anspruchsvoll ist kann zu einem moderaten Preis dort übernachten.
Stayed 3 nights in May 2018

2/10 Terrible

Biswajit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again!

Unfriendly, unprofessional staff. Seemed like a room that is rented by the hour. No WiFi, not even a telephone signal.

6/10 Okay

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't recommend.

Room ok. Deff wouldn't stay again... Also we ordered pizza from this place called 3 guys. And we God food poisoning... So never order from there if u end up staying here. People staying in the rooms were super trashy. And smelled like weed.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Eh

The place was super outdated with damaged furniture but you can tell they try to keep it as clean as they can. Water stains on the ceilings and I few roaches. No heat so I would suggest bringing a quilt and warm pajamas. Free breakfast is coffee and a bagel from a shop across the lot which was good.
Stayed 1 night in Dec 2017

10/10 Excellent

Marsha, poughkeepsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean n sufficient hotel

This hotel is very nice n clean with amenities of a fridge n microwave(ac,tv,etc..)at an affordable n reasonable price.
Stayed 1 night in Oct 2017

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Jensen

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2017

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, shabby people in parking lot

Clerk had bright red hair, was shaking very badly, sniffing continuously, drugs??? Small children running thru parking lot, hotel door open with dirty looking woman inside. Clerk could not find our reservation, said the only available room had a door that did not lock. Thank heavens!! We went down the street, did not want to stay in such a dangerous looking place.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Not great

Breakfast was not complete but a 3.50 off at a local spot. Good food there. Room smelled of smoke even though it was a non smoking room. Even had cigarette burns in the bedding. Deadbolt lock on the door did not work
Stayed 3 nights in Sep 2017

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DISGUSTING MOLDY DIRTY

Note I did not book a room in Highland but rather in New Paltz. A funky algorithm in their system bumped reservation to Highland. We found out when we went to the New Paltz to check in and were told of the switch. HIGHLAND location: We checked in, went into the room, left. This place is DISGUSTING: parking lot full of transients; room reeked of bleach / mold; dirty comforters on the bed, crusty bathroom. We also felt totally unsafe and seriously concerned our cars would be broken into over night. To that point, the manager keeps herself locked in a room that's guarded by a huge dog. Back to the smell in the room: I was practically overcome by fumes (eyes burning, trouble breathing). When we left we went back to the America's Best Value Inn where I initially booked the room (New Paltz) and asked if there was any way we could get a room there. We were told they had availability and the only explanation for our reservation transfer was the automated system I mention earlier. To prove her point, the desk clerk in the New Paltz location told us to call America's Best Value Inn's reservation # directly to see if there was availability in New Paltz. We did and we were told no, New Paltz was sold out. We then let the agent know she was on speaker phone and we were in the lobby booking a room at the very hotel that she said was fully booked. A sad situation indeed. Nonetheless, avoid the Highland area hotel at all costs (you'd be better off sleeping in your car).
Stayed 1 night in Aug 2017

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable lodging for price. Shower had very low water pressure.
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom was dirty. The only service in three days was new towels. The beds wee not made nor was anything cleaned.
Stayed 3 nights in Aug 2017

6/10 Okay

Peter, Queens, NY

Liked: Cleanliness, room comfort
The outside of the hotel was alot to be desired. Was turned off by some of the other guests actions staying there. One man opening door in underwear. Another guest throwing their laundry out onto walkway.
Stayed 1 night in Jul 2017

4/10 Poor

Fudgecicle, T

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice people, budget accommodation.

The place was ok. The people were truly very nice and they allow pets but the tv didn't work, there were no batteries in the remote and there were ants in the bathroom. There is a convenient bagel shop on the property.
Stayed 1 night in Jul 2017

2/10 Terrible

Rick, Ithaca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad Choice room 207 WARNING

We arrived late to Room 207. The wife was cold so she worked on the air handler. I went to help, and when I touched it the front cover fell onto the floor. I then noticed the air filters as I put the cover back in place. They were coated with debris. Also once we got the air handler working, it wouldn't function on the setting we chose. The room smelled to high heavens... One of those kind where you have to wash all of your clothing afterwards.... That sucked. I went to plug in my CPAP and touched the headboard to get to the receptacle behind. The headboard fell off the bed!!!! Also the receptacle was very loose in the wall. The shower door was off track. The toilet does not provide the proper spacing between it and the wall. The bathroom window is a sheet of opaque plastic... no security. The laminate flooring has been wet and is beginning to curl.... Some pillows were plastic covered... So my reaction was that I felt bad about staying in that room and that when I got out of bed in the morning I felt just as bad about it. We left as early as possible in the morning and booked a room at a different hotel. Where they were kind enough to allow us to check in early.... The first thing we did was use the shower to scrub our selves!!!! Thankyou so much Hampton Inn!!! By the way, the lady at the desk was nice. However when we put our hand on the door knob, the dog laying at the base of the door inside began growling at us. 2nd red flag.... first was the parking situation.....!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Decent Room!

Great Costumer Service!

6/10 Okay

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The greatest part of staying there was the warmth and friendliness and helpfulness of the staff. I know, with time and renovation, it will be an amazing place to stay. Thanks for everything.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

OK in a pinch

Room: comfortable size. Fridge and microwave. No phone. Cable TV w/ minimal channels. Uncarpeted wooden floor, which is ok fine, since it's cleaner. The one easy chair was VERY dirty. Right next to a GREAT breakfast place (Bagels and Bites).

6/10 Okay

Timothy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Was good for simply needing a place to sleep for a night a's well the lady running it is very nice.

6/10 Okay

Peter

Disliked: Staff & service, property conditions & facilities
Won't stay there again