Khách sạn Prospect Heights

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"Best service ever "

"Very friendly "

"The hotel room was perfect, staff were amazing, we did have to leave a day early due to unforseen reasons and I did get the refund for the night! Couldn't ask for a better experience!"

"Staff, it was the lady at the front desk that was so very helpful! Room was nice and comfortable location was great to all places."

"Room very cl"

"The front desk gentleman was very polite also the restaurant was great. "

"Clean room, awesome staff!"

"Clean room and social hour was a nice touch"

"Zayan at the front desk was extremely friendly and helpful. You don’t experience this type of customer care anymore. I highly recommend this hotel based on this alone. "

"The only complaint was there was no microwave available in the room"

"Good service "

"This hotel is beautiful. The lobby has high, high ceilings and incredible artwork. The room we had (luxury king bed), was beautiful. The ceilings are high and everything from the bath towels, to the window drapes were luxurious. The bathroom was beautiful with a walk in shower with titles and large shower head that rained down on you. Anytime we are back in the area, we will be staying here in the future. "

"Yes room was clean. And good service"

"Friendly and knowledgeable staff"

"I was debating on whether or not to give the 5 star. Everything was great, except for the rude woman cleaning the breakfast area. She definitely needs basic customer service training. Her overall nasty attitude ruins the breakfast experience. Even my 9yr old noticed and was uncomfortable. To the point that she prefered we finish our breakfast back in our room. Room was great, very clean! Super comfy beds! "

"I’ve a"

"Great service and rooms "

"Loved it "

"The front desk staff was amazing, caring, comforting and went above and beyond! The rooms were clean and well stocked! The breakfast offered several options and was tasty"