8/10 - Tốt
Jin, West Los Angeles
Đi theo nhóm
27/08/2025
Resort was nice but even being a Bonvoy Titanium member, didn't receive any perks.
- NO lounge access for Titanium member $175 per day fee
- Did not get early check-in, even though they kept saying the room was ready hours before, but housekeeping needed to "inspect".
- Restaurants on property were nice and good, but very pricey.
- Staff kept saying they would check why early check-in, upgrades, etc. weren't offered, but never followed-up.
- Housekeeping, Spa, food outlet staff were great!
- Went there for a big milestone birthday and even let them know in advance, they didn't offer anything, so not sure why they even asked for special occasions.
- Pros - spa access is free for hotel guest
- Pros - some water activities are also free, ie. paddle boarding, kayak, but water was too choppy to use.
- Pros - staff helps setup beach chair towels and offer some light snack - ie watermelon, popcorn, etc.
- Pros - close walking distance to shops, restaurants, and market.
Jin
Lưu trú 6 đêm vào Tháng 8, 2025