"I don’t normally leave such detailed reviews, but in this case, it’s definitely warranted.
Where do I even begin? The Mandarin Oriental, Lake Como was absolutely incredible and, without question, one of the highlights of our entire trip to Italy!
We were travelling through Italy and booked only two nights at the Mandarin, but if we were planning the trip again, we would definitely stay at least one night longer.
The hotel lived up to its name, which is synonymous with exceptional service, attention to detail, and over the top luxury. As breathtaking as the property is, though, what stood out most was the service and the way the staff made us feel throughout our stay.
From the moment we arrived, everyone was warm, welcoming, and attentive. Even more impressive, the staff members we met during check-in made a point of greeting us personally whenever they saw us again. Those small touches made a lasting impression and are exactly what separates great service from truly exceptional hospitality.
Everything about our stay, from our room and the food to the floating pool and the spa, felt special.
We were genuinely sad when it was time to leave and wished we had booked that extra night. The Mandarin delivered exactly the experience we had hoped for and somehow exceeded it.
If you’re considering staying here, do it! It’s definitely a splurge, but for us, it was worth every penny. Next time we’re in Lake Como, we’ll absolutely be back, and staying longer!
5+++ stars!"
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