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"We were visiting Bangladesh from Canada. This was by far the worst experience we have ever had with any hotel internationally. The check in time was very delayed. They could not give us a meal after we ordered one. The toilet did not flush properly, Washroom door did not close. Our room’s faucet/shower only had hot water. The staff and general manager were liars and did not give any apology. There is no shuttle service although they advertised this. I would give this place a 0 star if there was an option for this."

"The hotel was nice. The staff were very professional and helpful. Would definitely stay here again."

"I took uber. The airport shuttle is almost 10 times more. "

"Best friendly staff from lobby and restaurant location is perfect and everything is available around"

"Safe and clean. "

"I will stay here again. The welcoming attitude and politeness of the staff stands out.The room was quiet, cool and the bed comfortable. I used the wifi in my room a lot and it was up to the job. The location is a safe area, near the diplomatic quarter and close to a main commercial hub. The route to and from the airport is via the highway"

"Clean, good breakfast"

"5 star hotel didn’t provide 5 star experience. Food at the hotel restaurant is overpriced. Bathroom shower needs updating. mosquitos in the room which is not acceptable for a 5 star hotel. Disappointed with hotel staff. "

"The cleaning staff stole my money from the room and hotel management did not do anything about it. The room was noisy and full of cigarette smell even the room was non smoking. Bathroom was dated and shower did not work either. Rubbish hotel with rubbish staff. Will avoid this like plague in future. "