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Hotel Del Portal, Puebla

3.5 star property
Colonial hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Hotel Del Portal, Puebla

Front of property – evening/night
Lobby sitting area
Standard With View | Premium bedding, in-room safe, desk, soundproofing
Lunch and dinner served, Mexican cuisine
Premium bedding, in-room safe, desk, soundproofing
Close to Zócalo de Puebla and Puebla Cathedral, Hotel Del Portal, Puebla provides a terrace, dry cleaning/laundry services and a bar. The on-site Mexican cuisine family restaurant, LA NOGADA, offers lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
The current price is 1.107.814 ₫
1.318.303 ₫ total
includes taxes & fees
13 Oct - 14 Oct

Room options

Check availability for these dates

Tonight

Sept 30 - Oct 1
Check availability for tonight Sept 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, soundproofing

Standard Twin Room

Highlights

Balcony
Soundproofed
Flat-screen TV
Premium bedding
Fan
Satellite channels
Daily housekeeping
Wardrobe
  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Premium bedding, in-room safe, desk, soundproofing

Standard Triple Room

Highlights

Soundproofed
Free cots/infant beds
Flat-screen TV
Fan
Premium bedding
Satellite channels
Daily housekeeping
Wardrobe
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Double Beds, Balcony

7.2 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Fan
Satellite channels
Daily housekeeping
Wardrobe
Desk
  • 12 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior

Premium bedding, in-room safe, desk, soundproofing

Superior

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Fan
Satellite channels
Daily housekeeping
Wardrobe
Desk
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds

Shower, free toiletries, hair dryer, towels

Family Room, Multiple Beds

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Fan
Satellite channels
Daily housekeeping
Wardrobe
Desk
  • 12 sq m
  • Sleeps 5
  • 3 Double Beds

Standard Room

Highlights

Soundproofed
Free cots/infant beds
Flat-screen TV
Fan
Premium bedding
Satellite channels
Daily housekeeping
Wardrobe
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Flat-screen TV
Premium bedding
Fan
Satellite channels
Daily housekeeping
Wardrobe
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Fan
Satellite channels
Daily housekeeping
Wardrobe
Desk
  • Sleeps 2
  • 2 Single Beds

Standard Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Fan
Satellite channels
Daily housekeeping
Wardrobe
Desk
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, soundproofing

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Fan
Satellite channels
Daily housekeeping
Wardrobe
Desk
  • 12 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Single Bed

View all photos for Standard

Premium bedding, in-room safe, desk, soundproofing

Standard

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Fan
Satellite channels
Daily housekeeping
Wardrobe
Desk
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

Highlights

Balcony
Soundproofed
Flat-screen TV
Premium bedding
Fan
Satellite channels
Daily housekeeping
Wardrobe
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Queen Beds

Superior Double Room, Balcony

Highlights

Balcony
Soundproofed
Flat-screen TV
Premium bedding
Fan
Satellite channels
Daily housekeeping
Wardrobe
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Puebla Historic Center, a neighbourhood in Puebla, Hotel Del Portal, Puebla is in a shopping district. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. National Museum of Mexican Railroads and Museo del Ferrocarril are also worth visiting.
Visit our Puebla travel guideOpens in a new window
Map
Juan de Palafox y Mendoza 205, Colonia Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Puebla Convention Center - 7 min walk - 0.6 km
  • Centro Expositor - 5 min drive - 2.7 km
  • Angelopolis Commercial Center - 7 min drive - 5.6 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 40 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La Porfiriana - ‬1 min walk
  • ‪The Italian Coffee Company - ‬1 min walk
  • ‪Vittorio's - ‬1 min walk
  • ‪Yelao - ‬3 min walk

About this property

Hotel Del Portal, Puebla

Hotel near Zócalo de Puebla
Puebla Cathedral is located near Hotel Del Portal, Puebla, which provides a terrace, dry cleaning/laundry services and a bar. The on-site Mexican cuisine family restaurant, LA NOGADA, offers lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • 1 meeting room, luggage storage and a lift
  • Concierge services, a banquet hall and a front desk safe
  • A vending machine, tour/ticket information and a computer station
Room features
All 90 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks such as free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 120 per night)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LA NOGADA

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1700
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: MXN 120 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

There is limited hot water on site
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel del Portal
Hotel del Portal Puebla

Frequently asked questions

Is Hotel Del Portal, Puebla pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Del Portal, Puebla?

As of 30 Sep 2025, prices found for a 1-night stay for 2 adults at Hotel Del Portal, Puebla on 13 Oct 2025 start from 1.107.814 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Del Portal, Puebla?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Del Portal, Puebla?

Checkout is at noon.

Where is Hotel Del Portal, Puebla located?

Located in Puebla Historic Center, this hotel is steps away from Zócalo de Puebla and Puebla Cathedral. Iglesia de la Compañía and Poblano de Arte Virreinal Museum are just steps away. Puebla–Cholula Tourist Train Terminal is 24 minutes by foot.

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Hotel Del Portal, Puebla Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 376 out of 937 reviews
Rating 8 - Good. 298 out of 937 reviews
Rating 6 - Okay. 140 out of 937 reviews
Rating 4 - Poor. 67 out of 937 reviews
Rating 2 - Terrible. 56 out of 937 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 1 night in Sep 2025

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente los servicios
Stayed 2 nights in Sep 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It´s a Nice Hotel in the downtown very nice place
Stayed 1 night in Aug 2025

6/10 Okay

Xiomara Guadalupe

Buena ubicación
Stayed 2 nights in Aug 2025

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la habitación con balcón y vista al zócalo de la ciudad.
Zócalo de la ciudad de Puebla
Stayed 1 night in Sep 2025

4/10 Poor

Oscar Ismael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El edificio está justo en el plano principal de la ciudad y tiene distintas amenidades muy cerca.
Stayed 1 night in Aug 2025

8/10 Good

FLAVIO MEDRANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo el cuarto pero muy viejo, por el precio está bien, excelente atención, cerca de todo a pie, buena cocina
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable :)
Stayed 4 nights in Aug 2025

10/10 Excellent

Jorch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato amable. Habitación limpia y cómoda. Excelente ubicación.
Stayed 1 night in Aug 2025

6/10 Okay

Carlos

Liked: Cleanliness, amenities
Me gustó la ubicación, lo que no me gustó fue el restaurante, la comida de la carta fría, mal calentada. El bufet de la mañana muy rico
Stayed 2 nights in Sep 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien .
Stayed 1 night in Sep 2025

10/10 Excellent

Adiel Molina

Liked: Amenities
Todo bien
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
:)
Stayed 3 nights in Sep 2025

8/10 Good

Abelardo glez

Liked: Cleanliness, staff & service
Requieren de renovación de colchones
Stayed 1 night in Sep 2025

10/10 Excellent

ILEANA

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien todo
Stayed 5 nights in Jul 2025

10/10 Excellent

Anazuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, sin duda me volvería a hospedar.
Stayed 2 nights in May 2025

10/10 Excellent

Graciela

Liked: Amenities, property conditions & facilities
Me gustó mucho porque estaba todo sercas y el personal del hotel muy amable
Stayed 2 nights in Feb 2025

10/10 Excellent

JULIO CESAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estaba cerca de la úbicacion del hotel
Stayed 7 nights in May 2025

10/10 Excellent

Dara Marlene

Liked: Cleanliness, amenities, property conditions & facilities
Un recinto hermoso con habitaciones cómodas y con todo lo necesario para un buen descanso. Definitivamente una excelente relación calidad/precio/ubicación ✨
Stayed 1 night in Apr 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

8/10 Good

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
estancia agradable, bonita vista
Stayed 3 nights in Apr 2025

8/10 Good

Lorenia

Liked: Cleanliness, staff & service
Muy buena ubicación
Stayed 3 nights in Apr 2025

8/10 Good

JOSE G

muy bien
Stayed 3 nights in Jun 2025

6/10 Okay

Martin

Disliked: Property conditions & facilities
Hotel antiguo bien ubicado
Stayed 2 nights in Mar 2025