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Hotel Elena

3.0 star property
Hotel with free valet parking, 4-minute walk to Zócalo de Puebla

Choose dates to view prices

Hotel Elena in Puebla Historic Center offers complimentary grocery shopping and dry cleaning. Enjoy views from the rooftop terrace or dine at the on-site restaurant and snack bar. The 24-hour multilingual staff helps guests make the most of the hotel's prime location.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, free WiFi

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Flat-screen TV
Portable fan
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, 2 Queen Beds, Private Bathroom

Quadruple Room, 2 Queen Beds, Private Bathroom | Premium bedding, in-room safe, desk, free WiFi

Quadruple Room, 2 Queen Beds, Private Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Portable fan
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, desk, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Portable fan
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Map
Calle 2 Norte 608 Centro, Puebla, PUE, 72000

What's nearby

  • Santo Domingo Church - 3 min walk - 0.3 km
  • Zócalo de Puebla - 5 min walk - 0.5 km
  • Puebla Convention Center - 7 min walk - 0.6 km
  • Los Sapos Bazaar - 7 min walk - 0.6 km
  • Puebla Cathedral - 8 min walk - 0.8 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 20 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 41 min drive

Restaurants

  • ‪El Viejo Rosario - ‬2 min walk
  • ‪Flautlán - ‬2 min walk
  • ‪Casa Real Poblana - ‬3 min walk
  • ‪El Anafre Rojo - ‬3 min walk
  • ‪Cafe aroma - ‬1 min walk

About this property

Hotel Elena

Hotel near Zócalo de Puebla
Located close to Puebla Cathedral, Hotel Elena provides a free food/drink shopping service, a rooftop terrace and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a restaurant and a snack bar/deli.
Other perks at this hotel include:
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), express check-out and a front desk safe
  • Smoke-free property, tour/ticket information and outdoor furniture
Room features
All guest rooms at Hotel Elena offer perks, such as premium bedding, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Flat-screen TVs with cable channels
  • Portable fans, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 60 for adults and MXN 60 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 60 for adults and from MXN 60 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

HOTEL ELENA Puebla
ELENA Puebla
HOTEL ELENA Hotel
HOTEL ELENA Puebla
HOTEL ELENA Hotel Puebla

Frequently asked questions

Is Hotel Elena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Elena?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Elena?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Elena?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Elena located?

Located in Puebla Historic Center, this hotel is within a 5-minute walk of Mexican Revolution Museum and Zócalo de Puebla. Candy Street and Street of Candies are just steps away. Puebla–Cholula Tourist Train Terminal is 20 minutes by foot.

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