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Globales Acuario

Hotel in Puerto de la Cruz with 24-hour front desk and outdoor pool

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Photo gallery for Globales Acuario

Outdoor pool
Breakfast and dinner served
In-room safe, free cots/infant beds, rollaway beds, free WiFi
Bar (on property)
Bar (on property)
Located by the ocean, Globales Acuario offers a laid-back retreat. Enjoy breakfast and dinner at Restaurant buffet or unwind with a cocktail at the poolside bar. With in-room WiFi, an outdoor pool, and multilingual staff to help you plan your day.

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room for single use

In-room safe, free cots/infant beds, rollaway beds, free WiFi

Standard Room for single use

Highlights

Balcony
Free cots/infant beds
TV
Sofa bed
Private bathroom
Shower/bath combination
Cable channels
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

In-room safe, free cots/infant beds, rollaway beds, free WiFi

Standard Room

Highlights

Balcony
Free cots/infant beds
TV
Sofa bed
Private bathroom
Shower/bath combination
Cable channels
Daily housekeeping
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds
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About the area

Located in Puerto de la Cruz, Globales Acuario is in the entertainment district and by the ocean. Timanfaya Theater and Eduardo Westerdahl Museum of Contemporary Art are cultural highlights, and some of the area's attractions include La Vola and Jardin Aquatico. Botanical Gardens and Pueblo Chico Theme Park are also worth visiting. Looking to get your feet wet? Scuba diving, waterskiing and windsurfing adventures can be found near the property.
Visit our Puerto de la Cruz travel guideOpens in a new window
Map
C Parque De Las Flores, 36 2, Puerto de la Cruz, Canary Islands, 38400

What's nearby

  • Taoro Park - 11 min walk - 0.9 km
  • Loro Park - 17 min walk - 1.5 km
  • Plaza del Charco - 19 min walk - 1.6 km
  • La Paz Lookout - 3 min drive - 1.9 km
  • Lago Martianez Swimming Pools - 10 min drive - 2.3 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 32 min drive

Restaurants

  • ‪Bar Cafetería Central - ‬13 min walk
  • ‪Cafe Mocay - ‬10 min walk
  • ‪Ebano Café - ‬18 min walk
  • ‪Amos Boulevard Café - ‬5 min walk
  • ‪Burger King - ‬6 min drive

About this property

Globales Acuario

Hotel by the ocean
You can look forward to a poolside bar, a terrace and dry cleaning/laundry services at Globales Acuario. The on-site restaurant, Restaurant buffet, offers breakfast and dinner. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a billiards/pool table
  • 1 meeting room, a 24-hour front desk and a lift
  • Multilingual staff and a front desk safe
Room features
All 99 rooms have comforts such as free WiFi and safes.
Other amenities include:
  • Sofa beds, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with cable channels
  • Balconies, daily housekeeping and phones

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 6.50 for adults and EUR 3.25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant buffet

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Free cot
  • In-room sofa bed
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV with cable channels

More

  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 6.50 for adults and from EUR 3.25 for children
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Globales Acuario
Globales Acuario Hotel
Globales Acuario Hotel Puerto de la Cruz
Globales Acuario Puerto de la Cruz
Acuario Tenerife
Globales Acuario Tenerife/Puerto De La Cruz
Globales Acuario Hotel
Globales Acuario Puerto de la Cruz
Globales Acuario Hotel Puerto de la Cruz

Frequently asked questions

Does Globales Acuario have a pool?

Yes, this property has an outdoor pool.

Is Globales Acuario pet-friendly?

No, pets are not allowed at this property.

How much is parking at Globales Acuario?

There is free parking nearby.

What time is check-in at Globales Acuario?

Check-in begins at 2 PM.

What time is check-out at Globales Acuario?

Checkout is at 11 AM.

Does Globales Acuario provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Globales Acuario located?

Situated by the ocean, this hotel is within a 15-minute walk of Taoro Park and Parque canino Taoro Can. Garden Beach and Timanfaya Theater are also within 1 mile (2 km).

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Globales Acuario Reviews

Reviews

6.4
Rating 10 - Excellent. 13 out of 120 reviews
Rating 8 - Good. 35 out of 120 reviews
Rating 6 - Okay. 41 out of 120 reviews
Rating 4 - Poor. 16 out of 120 reviews
Rating 2 - Terrible. 15 out of 120 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Ewald

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Leider wsr mein Zimmer sehr klein. Das Fenster konnte man nicht schließen, Es blieb eine 10 cm Lücke offen. Der Zigarettenrauch von den Balkonen kam so ins Zimmer. Außerdem war es sehr laut. Schlaf nur mit Gehörschutz möglich. Das Frühstücksbuffet war ganz OK. Der Preis war auch günstig. Vielleicht hatte ich nur ein schlechtes Zimmer bekommen.
Stayed 3 nights in Feb 2025

8/10 Good

ana pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

Adriana, Los Cristianos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Gemütliches familiäres Hotel abseits vom Zentrum ,

Gures Frühstäck, freumdliches Personal. Jedes Zimmer mit Blakon, schöner Pool, sehr schöne Blumen.
Stayed 7 nights in Apr 2018

6/10 Okay

JUAN JOSE

Liked: Property conditions & facilities
Disliked: Cleanliness

LA HABITACION NECESITA RENOVACION

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities

Best avoided unless you are a large group

This hotel specialises in hosting large groups such as sports teams for a budget price. Therefore it is very noisy and the noise seems to echo throughout the hotel. The restaurant provision is fine for breakfast but the buffet dinner is very poor. The hotel is about 20 minutes walk from the beach and main town - up a quite steep hill on the way back. The staff are helpful and friendly but the hotel is best avoided unless you are a large group.

8/10 Good

Shirley

Liked: Staff & service, property conditions & facilities
Hola...mi estancia en el hotel Global Acuario de Puerto la Cruz fue buena.la verdad que fuimos con una idea negativa por los foros...pero nos llevamos una sorpresa positiva al ver k no era todo cierto lo de los foros...es cierto que el hotel es antiguo pero era limpio la comida buena escasa pero buena y los camareros super agradables sobre todo con mi hijo de 3 años..y los ruidos que dicen en los foros...mi habitación era justo encima de un bar.ruido si...pero a partir de las 11 o 12 ya no se oía nada mi hijo durmió plácidamente ..no es un super hotel pero es para el precio muy recomendable....volveremos?si

8/10 Good

ana pilar

Liked: Cleanliness, staff & service, room comfort
comida de la cena de media pension no servia:tuvimos q irnos y comer en otro lado.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camere anguste e molto sporche. La pulizia delle camere compreso il rifacimento dei letti,praticamente inesistente. Personale x niente disponibile
Stayed 7 nights in Feb 2018

2/10 Terrible

Gregory, Fribourg, Schweiz

Disliked: Staff & service, property conditions & facilities, room comfort

Kaltes Zimmer

Das Hotel sieht hübsch aus von aussen, der Pool ist wunderbar, jedoch war das Zimmer viel zu kalt. Als ich dort war, im Februar wurde es über 20 C aber in der Nacht brauchten wir 2 Wollendecken um uns warm zu halten. Das Hotel war gut platziert und wir hatten einen schönen Balkon.
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nos encantó porque es acogedor, muy limpio y nos dieron una habitación acorde con nuestras necesidades. En general, la calidad- precio inmejorable.
Stayed 1 night in Jan 2018

2/10 Terrible

fred, granville 50400

Disliked: Cleanliness, property conditions & facilities, room comfort

peu mieux faire

j ai eu le droit a la chambbre 101 au rez de chaussé a cote de la reception ce qui entrainne bruit et nuissance lumineuse permanente avec en plus un bruit de vaisselle des 7 h du mat sachant que la salle de restauration est juste a coté !!!! en plus de ca chambre mimuscule 45 cm de chaque coté du lit , vis a vis sur le balcon de 3 m avec d autres chambres avec le bruit d une ridicule fontaine dans un bassin qui vaut pas mieux a l exterieure !! si vous avez une voiture prenez des chaussures de randonnée car pas moyen de ce garer a moins de 300 m avec un denivelé a 30% !!! si vous avez comme la mal chance d avoir une chambre de ce type la car elle sont nombreuses dans c est hotel vous garderez pas un beau souvenir de vos vacances ca c est sur !!
Stayed 3 nights in Dec 2017

10/10 Excellent

Guacimara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Gutes Hotel zu akzeptablen Preisen

Das Hotel ist sauber und gepflegt, der Service ist okay und insgesamt ist das Hotel für diese Preisklasse eine gute Wahl.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2017

2/10 Terrible

betty

Disliked: Property conditions & facilities, room comfort

Médiocre

Vraiment pas conseiller trop bruyant aucune isolation decevant
Stayed 1 night in Oct 2017

6/10 Okay

Meritxell

Disliked: Property conditions & facilities, room comfort

Por el precio al que está...

Solo para quedarse una noche. Habitaciones muy muy ruidosas. Si te quedas un fin de semana mejor lleva tapones para no escuchar la fiesta de la calle o sino únete a ella porque para dormir chungo chungo. Habitaciones por el precio que están tampoco se puede esperar mucho. Lo que si deberían de invertir en colchas nuevas ya que tienen manchas sospechosas. Las sábanas limpias. Y la habitación depende la que te toque, la nuestra era pequeña con cuatro camas. El buffet es normalito, la verdad que me sorprendió para bien. No hay mucha variedad pero por el precio está bastante bien. El personal un poco corta rollos sobretodo del buffet.
Stayed 1 night in Aug 2017

2/10 Terrible

vishnu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

LA PEOR HOTEL QUE LO VISTO EN TODA MI VIDA

ESTA FUE LA PEOR HOTEL QUE LO VISTO EN TODA MI VIDA, UN HOTEL TAN SUCIO, HABIA PELOS EN TODO LADO, EN BAÑO DE HABITACION NO TRAGABA AGUA, ESTABA SALIENDO TODO FUERA Y ENTRABA AGUA EN HABITACION. SINCERTAMENTE LA PEOR HOTEL DE MI VIDA Y DE MI PAREJA. ASSENSOR NO PUEDEN SUBIR MAS DE 2 PERSONAS, ASSENSOR OLIABA TAN MALQUE CASI TE DA GANAS DE VOMITAR. MUY MALA EXPERENCIA.
Stayed 1 night in Aug 2017

8/10 Good

Gabriel

Liked: Property conditions & facilities

Sejour sympathique et agreable

Positif
Stayed 9 nights in Jul 2017

2/10 Terrible

karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful place

Terrible place No facilities not even to get drink or anything to eat. Restaurant shut at 9pm. Good looked awful so never ate dinner. Bar states open 12-8 nothing Staff very unfriendly & unhelpful When we asked where we could get cup of tea we were told at bar up the road. Swimming pool rail breaking & step missing Rooms small and out dated Nobody wanted to help or be friendly towards paying guests. Terrible place would never recommend to anyone Safe information more expensive then on information given to us. Wifi not great Told one price for breakfast at reception and another in breakfast room Staff don't understand much English and are extremely unhelpful.
Stayed 7 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Die Zimmer sind winzig, das Hotel insgesamt verwinkelt. Das Personal ist freundlich, das Frühstück annehmbar. Für einen Hotelurlaub weniger geeignet, aber wer nur günstig übernachten möchte, ohne jeden Schnick-Schnack, ist hier richtig.
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

Esta medianamente bien

No nos limpiaron el vaso roto de lavar los dientes que se cayo porque la repiza del cuarto de baño esta en mal estado, incluso habiendo avisado en recepcion. El personal muy serio incluso ni saludan. Hubo dos dias que no vinieron a limpiar. El wifi solo era gratis una hora..luego te cobran 6 euros x dia x persona.....hola???

6/10 Okay

abraham, e

Liked: Cleanliness, staff & service

Hotel de paso. Algo antiguado

Las fotos no corresponden con las de la habitación. Las habitaciones son bastantes más antiguas. Nos cambiaron a una habitación algo mejor pero la última noche nos despertó una cucaracha mordiendo el cable del teléfono.

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Great for price

VERY good for the price

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER AGAIN

The hotel is located at the top of an extremely steep hill, to get anywhere near the town centre you have go down around 5 steep hills which is okay until you have to mount them on your return back. When entering the hotel instantly you was hit with a 'fish' smell which odoured the whole hotel out leaving a very unpleasant smell at all times- cause of the problem was potentially the near mouldy fish tank located in the reception. After we went to our room our balcony view was a metal stair well which wasn't the most pleasant of views but nothing that raised that much of an issue. The beds wasn't the comfiest but they we're acceptable for the prices we paid along with the bathroom. After a while we realised our balcony door was broken and our balcony lead onto another balcony, after informing reception they told us there was nothing they could do about it so we had to ensure we carried all of our valuables with us at all times as our room was NOT safe. Secondly after an attempted break in to our room from the hotel door we also had to ensure that our room was constantly locked with the keys as we had another guest attempt to get into our room, we informed the reception and security who again told us there was nothing they could do, we asked for a room change as we didn't feel safe being 2 young girls and they replied with there is no availability. Also another annoyance of the hotel is there is only 1 just-about working lift that only holds 2 people on a rather big hotel.