Khách sạn Puerto de la Cruz

"Das Hotelgelände ist sehr groß, so dass sich niemand auf die Füße treten muss. Allerdings mussten wir mit drei Aufzügen fahren, um unser Zimmer zu erreichen. TIP: Ein Zimmer auswählen, was nicht allzuweit vom Pool und den Restaurants entfernt ist."

"This hotel was so much bigger and better than I expected. What we paid did not reflect how amazing this holiday was. Absolute bargain. The spa is great and all the staff are so lovely. The kind man at reception who helped us when my friend hurt her ankle and arranged transport for us ❤️ the food was fabulous and was different everyday. Something for everyone. Couldn’t be happier with our holiday!"

"Struttura bella Ottimo all inclusive Unica pecca che nn sapevamo che la spiaggia lettini e ombrellone fosse a pagamento"

"The property was very clean and staff really helpful. I have no idea why someone else found them unhelpful. They even do a turn down service in the evening with a chocolate, which is lovely. I couldn’t give them higher marks. The staff were very attentive and polite. The room was big and balcony great. Perfect view of the sea and lighthouse. I asked for a quiet room before going and they did exactly that. Beds were comfy, with one harder and softer pillow to allow for all tastes. You are able to...

"Sehr nettes Personal. Tolles Hotel mit tollem Essen."

"Bagno senza finestra e camera da letto con finestra molto piccola"

"Das Hotel ist insgesamt schön und das Personal freundlich. Das Essen war lecker und abwechslungsreich, auch die Getränke waren gut. Besonders hervorzuheben ist die hervorragende Lage – wirklich traumhaft. Was jedoch mehr als negativ aufgefallen ist: Während unseres Aufenthalts im April wurde eine Bar renoviert (die Arbeiten dauern wohl noch bis Mitte/Ende Juni 2026 an). Darüber wurden wir weder vom Hotel noch von Expedia informiert. Der Lärm am Pool sowie im gesamten Außenbereich war extrem...

"Traumhafter Blick auf das Meer, super nettes Personal, saubere Zimmer, tolles Essen, gerne wieder."

"The foam party was fun :-)"

"Destacamos sobre todo la amabilidad de todo el personal y la cantidad y variedad de comida. Hemos tenido la mala suerte de que hubiese obras justo al lado pero obviamente esto no es responsabilidad del hotel. Destacar también que las actividades estaban más orientadas al público de habla inglesa y alemana. Por lo demás, una estancia recomendable."

"Overall a great hotel. Strong points are as follows; quite tidy and neat in the communal areas, good food at the breakfast and dinner buffets, polite staff, brilliantly easy access to the pool, complimentary cava in the afternoons, breathtaking views from the sea facing room! So pretty strong on most fronts. Negatives are as follows; caters mostly to German travellers but would certainly help if English proficiency was stronger amongst reception. Needless to say they were extremely helpful and...