8/10 - Tốt
Michael Eugene
Đi theo nhóm
20/12/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was my third year at iberostar Punta Cana. The location is beautiful and the resort still offers great value for the money. However, they were a few nitpicks that kept me from rating everything all fives.
Firstly, the resort is old enough that it's starting to show a little wear and tear. There were pieces of tile chipped off the floor near our mini bar. The bathrooms lack any ventilation for steam such that after showering water is dripping down the bathroom door and down the mirror. The bathroom door had actually started delaminating at the bottom from the moisture.
We took scuba lessons in the main pool, which was cloudy and contain lots of leaves and other debris scurrying around the bottom.
Restaurant service, while generally above average, was slow at times. They seemed a bit understaffed. For example, at breakfast they would often be four or five tables waiting to be bussed and reset.
The beach is wonderful, with lots of tiki shades and umbrellas. However, there are a lot of vendors wandering the beach and approaching you every few minutes. So many of them that the same individuals will approach you multiple times asking for a sale. Cigars, excursions, knick-knacks, pictures with a parrot, jewelry, leg massages. This parade of Interlopers does little to help you relax.
The general service level is excellent. However, I noted that fewer of the staff are fluent in English than in past years.
All that said, I would gladly stay here again.
Michael Eugene
Lưu trú 7 đêm vào Tháng 12, 2025
