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The Level at Melia Caribe Beach

4.5 star property
Travelers bask in private beach sunshine or stay active with nearby basketball and tennis courts at this welcoming family retreat in Bávaro

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The Level at Melia Caribe Beach pairs Dominican sunshine with crystal-clear waters. Guests start with a breakfast buffet, then enjoy 27 holes of golf or beach massages and spa treatments. The property features 13 international restaurants and free WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

About the area

Map
Playas de Bavaro, Punta Cana, 23000

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.)
    29 min drive

About this property

The Level at Melia Caribe Beach

Luxury family-friendly resort near Cocotal Golf and Country Club
Located close to Los Corales Beach, The Level at Melia Caribe Beach provides a free breakfast buffet, an adjacent golf course and a casino. This resort is a great place to bask in the sun with a private beach, a beach bar and beach massages. Treat yourself to a body treatment, a manicure/pedicure or a hot stone massage at YHI Spa, the on-site spa. At the 13 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The 24-hour gym offers Pilates classes and yoga classes; other things to do include basketball, volleyball and beach yoga. Free in-room WiFi is available to all guests, along with a terrace and shopping on-site.
You'll also find perks such as:
  • 10 outdoor pools and a children's pool
  • Free self-parking
  • Free bike hire, 4 outdoor tennis courts and an electric car charging station
  • Babysitting (surcharge), beach towels and wedding services
Room features
All 154 individually furnished rooms include comforts, such as furnished balconies and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with cable channels
  • Separate sitting areas, coffee/tea makers and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:00 AM
  • 13 restaurants
  • 7 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alma
  • American Grill
  • Capri
  • Merkado
  • Riviera Restaurant

Things to do

  • 10 outdoor pools
  • 24-hour gym
  • 27-hole adjacent golf course
  • 28 slot machines
  • 4 outdoor tennis courts
  • 6 gaming tables
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle tours
  • Bingo
  • Casino (2,745 square foot of space)
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Pilates classes
  • Shopping
  • Tennis lessons

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (11,550 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna

Accessibility

  • No lift

More

  • 3 floors
  • 9 buildings
  • Built in 1999
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Level Meliá Caribe Tropical Hotel
Level Meliá Caribe Tropical Hotel Punta Cana
Level Meliá Caribe Tropical All Inclusive All-inclusive property
Level Meliá Caribe Tropical Punta Cana
Level Meliá Caribe Tropical
The Level At Melia Caribe
The Level at Melia Caribe Beach Resort
The Level at Melia Caribe Beach Punta Cana
The Level at Melia Caribe Beach All Inclusive
The Level at Melia Caribe Beach Resort Punta Cana

Frequently asked questions

Does The Level at Melia Caribe Beach have a pool?

Yes, this property has 10 outdoor pools and a children's pool.

Is The Level at Melia Caribe Beach pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Level at Melia Caribe Beach?

Self-parking is free at this property.

What time is check-in at The Level at Melia Caribe Beach?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Level at Melia Caribe Beach?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Level at Melia Caribe Beach located?

Located in Bávaro, this beachfront resort is next to a golf course, 1.3 mi (2.2 km) from Cocotal Golf and Country Club and 3.1 mi (4.9 km) from Bavaro Beach. Los Corales Beach and Cortecito Beach are also within 3 miles (5 km).

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Reviews

The Level at Melia Caribe Beach Reviews

8.2

Very good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 448 out of 998 reviews
Rating 8 - Good. 314 out of 998 reviews
Rating 6 - Okay. 117 out of 998 reviews
Rating 4 - Poor. 75 out of 998 reviews
Rating 2 - Terrible. 44 out of 998 reviews

Reviews

Verified

4/10 Poor

Hubertmaltez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the only thing we liked was the staff service. Specially Sr. Bolivar Rivas (driver). This person is at your service and problem solving that makes you feel protected. Super Professional and Respectful and a great Human. Another staff is Sr. Jose Nunez waiter (captain) he runs a ship with such a smooth sailing and great human. And finally SR. Adrian Jimenez waiter at the Level Melia beach snack restaurant. He is amazing on remembering your drinks and constantly offering his service.
Stayed 7 nights in Oct 2020
Verified

6/10 Okay

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
La rese
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing property! Had great service throughout our vacation.
Stayed 7 nights in Feb 2020
Verified

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the property was beautiful. It's been almost a year and my son is still raving about our time here. We will be back this year for sure. The food was good, the peacocks walking around were just beautiful. I would definitely recommend this place.
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

JK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything, especially butler service in The Level. Julio and Reynaldo were awesome.
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds were beautiful and service was impeccable.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plus: sehr schön gepflegte Anlage Minus: Teilweise Überheblichkeit der Restaurant-Angestellten und generell ein Tempo, an dass man sich erst mal gewöhnen muss.
Stayed 7 nights in Feb 2020
Verified

4/10 Poor

Sam

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were not clean or up to par as described. Food was absolutely awful.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
die mangelnde Aufmerksamkeit der Mitarbeiter, fehlende Organisation
Stayed 21 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
I thought the food was very good. I did not like how far the beach was from our room. The website never mentioned some restaurants have a fee. The bar choices at night cost more. The time share program called our room twice early AM to try to scam us into a breakfast to sell. Met some really nice people and had some great food, but defintely not a choice for me in the future.
Stayed 7 nights in Jan 2020
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional landscaping, felt like botanical garden, very specious resort, perfect for taking long walks.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Maria at the Italian restaurant went to the extra mile with us every time.
Stayed 10 nights in Aug 2019
Verified

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely beach, some hotel amenities a little outdated, great staff.
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Al

Disliked: Staff & service, amenities
worst place I ever stayed in do you self a favor and read the reviews there is flys everywhere and staff are very rude
Stayed 4 nights in Nov 2019
Verified

8/10 Good

JustMe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at "The Level at Melia" was awesome... very attentive and friendly. Everyone went out of their way to make sure we were happy at all times. The Level allows you access to all parts of the property, which is an added bonus. I know a few people who didn't upgrade to "The Level", and they were not happy with the service they received on their side. They were also limited to certain areas of the property.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel para descansar

Todo bien ¡¡ The level familiar no es lo que esperaba, salvo por una pileta y un bufet , es igual al común, no tiene sentido pagar de mas , pero en general estuvo todo bien .
Stayed 7 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

The food was not good, the room smelled humid, and the overall service wasn’t the best
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properties is nice an clean. Beautiful place to stay.. thank you guys. Keep up the good work.. see you soon..
Stayed 7 nights in Sep 2019
Verified

2/10 Terrible

Matthew

Disliked: Property conditions & facilities
My family’s recent stay at The Level at Melia Caribe Beach was absolutely terrible. I feel that the experience was consistently poor on almost every level you can measure. Outdated, poorly maintained suites (holes in the wall, broken washing machines with repeated broken promises to fix), dirty pools with broken filters, rusty shower heads and cracked tiles. Spotty service (decent when you could find people, but frequent issues wasted time and frustrated, like nobody directing us to the proper lobby at check-in, lies about maintenance, lies from staff at checkout that I’d be contacted RE these issues I reported). Inconsistent food quality and service. Beach overrun with seaweed (partly just nature, but some hotels nearby kept their beaches much cleaner). The biggest issue that made our experience a bad one was a serious injury to my wife’s ankle. We were leaving our 3rd floor hotel room on the evening of Aug 1. We were going down the stairs of the building and it was ABSOLUTELY PITCH DARK...no lights in the building at all. In the darkness, my wife badly turned her ankle on the stairs and was in a lot of pain. A few minutes later, all the lights came on. Clearly, the timers were set too late, which is unacceptable. After that, the remainder of our trip was very difficult, as my wife had trouble walking and was in pain. Also, when I reported this issue, the handling of the situation was very poor, including misinformation and unavailability of guest services staff.
Stayed 7 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful resort. My family really enjoyed the water park. There were some water fountains at the entrance under repair but I’m sure they are beautiful when turned on. The pools were excellent and all areas I saw were well kept. The property is very large and we had to go around in golf carts but we always had a ride from our super attentive butler, Ernesto G.
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly loved this place and would Definitely recommend this place to anybody that wants to visit punta cana . The food is delicious, staffs are really nice , hotel had really good night shows and it’s a great place to stay .
Stayed 6 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, very clean, beautiful green areas and wonderful service. The staff is very professional and always going above and beyond. We will definitely go back.
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Butler service that comes with the Level, it made the whole difference when it comes to service.
Stayed 4 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities
Location next to the beach however my suite was very fr away
Stayed 7 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
Niemand voelt zich verantwoordelijk als er een probleem moet worden opgelost. Je wordt van het kastje naar de muur gestuurd. Geprobeerd te bellen, 10 x doorverbonden en alsnog niemand die je fatsoenlijk te woord staat. Echt een no go dit hotel.
Stayed 5 nights in Aug 2019