The Level at Melia Caribe Beach

Property class: 4.5
Luxury resort on the beach, with 10 outdoor pools

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Close to Los Corales Beach, The Level at Melia Caribe Beach provides a free breakfast buffet, an adjacent golf course and a casino. With a private beach, a beach bar and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a manicure/pedicure or a hot stone massage at YHI Spa, the on-site spa. At the 13 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The 24-hour gym offers Pilates classes and yoga classes; other things to do include basketball, volleyball and beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site.

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

About the area

Map
Playas de Bavaro, Punta Cana, 23000

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.)
    29 min drive

About this property

The Level at Melia Caribe Beach

  • Luxury family-friendly resort near Cocotal Golf and Country Club
  • Located close to Los Corales Beach, The Level at Melia Caribe Beach provides a free breakfast buffet, an adjacent golf course and a casino. This resort is a great place to bask in the sun with a private beach, a beach bar and beach massages. Treat yourself to a body treatment, a manicure/pedicure or a hot stone massage at YHI Spa, the on-site spa. At the 13 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The 24-hour gym offers Pilates classes and yoga classes; other things to do include basketball, volleyball and beach yoga. Free in-room WiFi is available to all guests, along with a terrace and shopping on-site.
  • You'll also find perks such as:
    • 10 outdoor pools and a children's pool
    • Free self-parking
    • Free bike hire, 4 outdoor tennis courts and an electric car charging station
    • Babysitting (surcharge), beach towels and wedding services
  • Room features
  • All 154 individually furnished rooms include comforts, such as furnished balconies and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • Extra conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with shower/bath combinations and free toiletries
    • TVs with cable channels
    • Separate sitting areas, coffee/tea makers and ceiling fans

All-inclusive details

  • In-room minibar (all beverages included)

Similar properties

Frequently asked questions

Does The Level at Melia Caribe Beach have a pool?

Yes, this property has 10 outdoor pools and a children's pool.

Is The Level at Melia Caribe Beach pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Level at Melia Caribe Beach?

Self-parking is free at this property.

What time is check-in at The Level at Melia Caribe Beach?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Level at Melia Caribe Beach?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Level at Melia Caribe Beach located?

Located in Bávaro, this beachfront resort is next to a golf course, 1.3 mi (2.2 km) from Cocotal Golf and Country Club and 3.1 mi (4.9 km) from Bavaro Beach. Los Corales Beach and Cortecito Beach are also within 3 miles (5 km).

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Reviews

The Level at Melia Caribe Beach Reviews

8.2

Very good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 448 out of 998 reviews
Rating 8 - Good. 314 out of 998 reviews
Rating 6 - Okay. 117 out of 998 reviews
Rating 4 - Poor. 75 out of 998 reviews
Rating 2 - Terrible. 44 out of 998 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the only thing we liked was the staff service. Specially Sr. Bolivar Rivas (driver). This person is at your service and problem solving that makes you feel protected. Super Professional and Respectful and a great Human. Another staff is Sr. Jose Nunez waiter (captain) he runs a ship with such a smooth sailing and great human. And finally SR. Adrian Jimenez waiter at the Level Melia beach snack restaurant. He is amazing on remembering your drinks and constantly offering his service.
Stayed 7 nights in Oct 2020
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
La rese
Stayed 2 nights in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing property! Had great service throughout our vacation.
Stayed 7 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the property was beautiful. It's been almost a year and my son is still raving about our time here. We will be back this year for sure. The food was good, the peacocks walking around were just beautiful. I would definitely recommend this place.
Stayed 4 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything, especially butler service in The Level. Julio and Reynaldo were awesome.
Stayed 6 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds were beautiful and service was impeccable.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plus: sehr schön gepflegte Anlage Minus: Teilweise Überheblichkeit der Restaurant-Angestellten und generell ein Tempo, an dass man sich erst mal gewöhnen muss.
Stayed 7 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were not clean or up to par as described. Food was absolutely awful.
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
die mangelnde Aufmerksamkeit der Mitarbeiter, fehlende Organisation
Stayed 21 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
I thought the food was very good. I did not like how far the beach was from our room. The website never mentioned some restaurants have a fee. The bar choices at night cost more. The time share program called our room twice early AM to try to scam us into a breakfast to sell. Met some really nice people and had some great food, but defintely not a choice for me in the future.
Stayed 7 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional landscaping, felt like botanical garden, very specious resort, perfect for taking long walks.
Stayed 7 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Maria at the Italian restaurant went to the extra mile with us every time.
Stayed 10 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely beach, some hotel amenities a little outdated, great staff.
Stayed 2 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
worst place I ever stayed in do you self a favor and read the reviews there is flys everywhere and staff are very rude
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at "The Level at Melia" was awesome... very attentive and friendly. Everyone went out of their way to make sure we were happy at all times. The Level allows you access to all parts of the property, which is an added bonus. I know a few people who didn't upgrade to "The Level", and they were not happy with the service they received on their side. They were also limited to certain areas of the property.
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel para descansar

Todo bien ¡¡ The level familiar no es lo que esperaba, salvo por una pileta y un bufet , es igual al común, no tiene sentido pagar de mas , pero en general estuvo todo bien .
Stayed 7 nights in Oct 2019
Verified review

6/10 Okay

The food was not good, the room smelled humid, and the overall service wasn’t the best
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properties is nice an clean. Beautiful place to stay.. thank you guys. Keep up the good work.. see you soon..
Stayed 7 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
My family’s recent stay at The Level at Melia Caribe Beach was absolutely terrible. I feel that the experience was consistently poor on almost every level you can measure. Outdated, poorly maintained suites (holes in the wall, broken washing machines with repeated broken promises to fix), dirty pools with broken filters, rusty shower heads and cracked tiles. Spotty service (decent when you could find people, but frequent issues wasted time and frustrated, like nobody directing us to the proper lobby at check-in, lies about maintenance, lies from staff at checkout that I’d be contacted RE these issues I reported). Inconsistent food quality and service. Beach overrun with seaweed (partly just nature, but some hotels nearby kept their beaches much cleaner). The biggest issue that made our experience a bad one was a serious injury to my wife’s ankle. We were leaving our 3rd floor hotel room on the evening of Aug 1. We were going down the stairs of the building and it was ABSOLUTELY PITCH DARK...no lights in the building at all. In the darkness, my wife badly turned her ankle on the stairs and was in a lot of pain. A few minutes later, all the lights came on. Clearly, the timers were set too late, which is unacceptable. After that, the remainder of our trip was very difficult, as my wife had trouble walking and was in pain. Also, when I reported this issue, the handling of the situation was very poor, including misinformation and unavailability of guest services staff.
Stayed 7 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful resort. My family really enjoyed the water park. There were some water fountains at the entrance under repair but I’m sure they are beautiful when turned on. The pools were excellent and all areas I saw were well kept. The property is very large and we had to go around in golf carts but we always had a ride from our super attentive butler, Ernesto G.
Stayed 7 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly loved this place and would Definitely recommend this place to anybody that wants to visit punta cana . The food is delicious, staffs are really nice , hotel had really good night shows and it’s a great place to stay .
Stayed 6 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, very clean, beautiful green areas and wonderful service. The staff is very professional and always going above and beyond. We will definitely go back.
Stayed 7 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Butler service that comes with the Level, it made the whole difference when it comes to service.
Stayed 4 nights in Aug 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
Location next to the beach however my suite was very fr away
Stayed 7 nights in Aug 2019
Verified review

2/10 Terrible

Disliked: Staff & service
Niemand voelt zich verantwoordelijk als er een probleem moet worden opgelost. Je wordt van het kastje naar de muur gestuurd. Geprobeerd te bellen, 10 x doorverbonden en alsnog niemand die je fatsoenlijk te woord staat. Echt een no go dit hotel.
Stayed 5 nights in Aug 2019