Khách sạn Punta Hansa

"Excelente ubicación, comida restaurantes y desayuno 💯 solo algunos aspectos a mejorar ; el área de la piscina no lo abren si llueve , entonces no hay nada más para hacer en el hotel , el jacuzzi no lo pudimos usar por qué es solo para eventos especiales y por último me hubiera gustado desayunar al aire libre o tomarme un café , pero el lugar lo abren 9 am y yo iba al restaurante desde las 7 am , no podía esperar 2 horas . Entonces si madrugas debes desayunar en un restaurante cerrado"

"La ubicación muy buena su personal muy eficiente Pienso que los baños ( sanitario ) necesitan un mantenimiento"

"The rooms were spacious, clean, and very comfortable. The A/C worked wonderfully, which is an absolute must when traveling to San Andrés since it gets so hot and humid. As for the food, breakfast was just okay (it did the job), but they make amazing pizza, and the shrimp cocktail was super delicious despite the small portion size. The pool area was clean and nice. However, the jacuzzi was disappointing as it wasn't hot and stayed the same temperature as the pool. The biggest downside to the...

"We had a positive experience."

"Quarto sempre limpo e bem harmônico. Café da manhã de boa qualidade Piscina com bar E funcionários prestativos"

"Le falto un poco más de mantenimiento de limpieza y poner más conectores para cargar los celulares"

"Don’t stay at this hotel. They baited and switched the hotel room to an oceanfront room, which usually should be lovely; however in this case it was horrific. Hundreds of people are outside with many boom boxes playing music loudly. The music played until 4am. The shower was broken and the air conditioning didn’t work. They told us they couldn’t move us and would not refund my money. We called around the island and there was no availability. The next day, my husband begged them to move us and...

"La persona que me atendió de manera muy grosera, me cobró personalmente , aunque le expliqué muchas veces que ya lo había pagado por medio de la aplicación, aún que ya me había mostrado el recibo de pago. Literalmente me amenazo con correrme si no me daba el dinero, y por razones de logística tuve que pagarle ya que no tenía otro lugar donde quedarme. Fue una experiencia bastante estresante y desagradable. Decidí retirarme mejor y buscar otro lugar ( una que ya me había pagado dos veces) ya que...

"Pagar vista al mar es un robo, la vista es totalmente diferente a lo que muestran en fotos, lo que ves es una construcción y el mar muy pero muy lejos, había insectos en el cuarto y el internet nunca funcionó, y el televisor no tenía canales nacionales, ósea no tenían cable, un hotel muy costoso con muy mal servicio, dijeron que lo iban a arreglar y nunca lo arreglaron, no pierdas tu dinero en este hotel de tan mal servicio."

"👍"

"location was excellent and staff was friendly and helpful. the property is in desperate need of repairs and updates - - - for example, the tiles on the deck were broken, my sink did not drain (they fixed it), the air conditioning was weak, and the furniture showed lots of signs of wear. for this price point, there should be wifi in the rooms, not just in the lobby"

"Muito bom !!"

"There was a maggot in my salad. The room was clean, the staff were helpful. The sink in our bathroom was cracked. Which made on of the faucets/taps leak in our bathroom, there was water all over the floor. We did not know there were two parts to the hotel. The old part and the new part. The elevator in the old part had no air conditioning, it just blew hot air. The new part of the hotel looked a lot better there was air conditioning in the elevators. The food was very limited in terms of...

"Fomos bem recepcionados, o ar condicionado funciona bem e a localizacao é realmente próxima ao centro. Todavia, a rua é extremamente barulhenta: motos buzinando, caminhões e pessoas gritando a partir das 6h da manhã!! Não há como dormir após esse horário. A rua onde está localizado o hotel é horrorosa. Sobre o quarto: não ha limpeza diária e somente no terceiro dia trocaram as toalhas, nao há agua quente, somente ducha fria. Entao, se vc estiver procurando algo confortável e sossegado, esse...

"local excelente funcionarios muito atenciosos.. quartos bem arrumados limpos e confortaveis hotel muito bom, o cafe da manha deixa desejar por ser pratos feitos estilos colombianos/americano com pouca variedades sendo os mesmos pratos durante a estadia toda"

"Had I known I will have a room without a window I would have never booked the stay. It’s not a hotel and definitely not 4 star as it states online. The place was sterile and clean but the sheets were half way stripped down when I got there and it is one of the most depressing places I have ever stayed. I would not stayed again for the money I paid."

" Minha experiência neste hotel não foi positiva. O quarto apresentava problemas de limpeza, incluindo presença de mofo, o que pode ser prejudicial à saúde. Solicitei a troca de quarto, mas não houve solução. A internet não funcionava durante a estadia. O café da manhã tinha pouca variedade e se repetia diariamente. O atendimento também poderia ser mais atencioso. No geral, o hotel precisa melhorar em limpeza, manutenção e qualidade de serviço."