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"Staff was very helpful and friendly!"

"Very convenient location for skiing. "

"The reception staff were friendly, and the hotel location was good. Actually, I didn't have high expectations, but my family had a satisfying stay."

"Very friendly staff and translated good english"

"Beautiful views great stay Lots of snow ❄️"

"I visited the Bongpyeong Buckwheat Flower Festival with my mother. This was my third visit to Phoenix Pyeongchang, and every time I come, I am impressed by the excellent and clean facilities, the friendly service, and the variety of relaxing spaces. It is always a place where I can enjoy myself and feel completely at ease."

"It's clean and the breakfast is great. It seems like it would be good to extend the face-to-face check-in."

"체크인할때 예약이 안되어있다며 확인하는데 너무 오래걸려서 일단 첫 인상부터 별로였는데 객실을 가서 보니 침구랑 수건도 냄새도 나고 식기 건조되어있는 곳에 거미줄도 쳐있고, 방에 개미도 있고, 수영장도 옆에 계곡물을 끌어올리는 것 같았는데 부유물이 너무 많이 떠있는 고인 물같아서 걱정스러웠고 놀이터는 너무 낡고 관리안되서 위험해보이기까지 했네요 겨우 하루 버티고 일찍 퇴실했어요"