Located in Queenstown City Centre, The Lofts Apartments provides practical comforts for active visitors. Guests can use the steam room to soothe tired muscles, connect via in-room WiFi, and take advantage of both luggage storage and dedicated space for snow sports equipment.
Located in Queenstown City Centre, a neighbourhood in Queenstown, The Lofts Apartments is in the entertainment district and on the boardwalk. Fear Factory Queenstown and TSS Earnslaw Steamship are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Queenstown Beach and Lake Wakatipu. Underwater Observatory and Cookie Time are also worth visiting. Take in the nearby slopes with downhill skiing and snowboarding, or try out other outdoor activities such as snowshoeing and sledging. Visit our Queenstown travel guide
A steam room, self parking and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a reception hall. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a kitchen island. Guests will appreciate conveniences, such as an electric kettle and free tea bags/instant coffee, while a Smart TV with satellite channels and first-run films provide a bit of entertainment. Change of towels is available on request.
The Lofts Apartments offers 10 accommodations with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes kitchen islands. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.
This Queenstown aparthotel provides complimentary wireless Internet access. 55-inch Smart televisions come with premium satellite channels, first-run films and Netflix. Housekeeping is offered on a daily basis and change of towels can be requested.
Recreational amenities at the aparthotel include a steam room.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Window guards
Fire extinguisher
General
10 units
2 buildings
3 floors
Bicycle parking
Individual decor
Individual furnishings
Reception hall
Towels (changed on request)
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The property charges 3.15 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Load and start the dishwasher
Strip any used beds, gather used towels and store extra beds
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights and lock the doors
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 45.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Secured self-parking fee: NZD 20 per day
Rollaway bed fee: NZD 45.0 per night
Credit card charges are subject to a surcharge of 3.15 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
We should mention
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Lofts Apartments Queenstown
Lofts Queenstown
Lofts Apartments Apartment Queenstown
Lofts Apartments Hotel Queenstown
The Lofts Apartments Hotel Queenstown
Lofts Apartments Hotel Queenstown
The Lofts Apartments Aparthotel
The Lofts Apartments Queenstown
The Lofts Apartments Aparthotel Queenstown
Frequently asked questions
Is The Lofts Apartments pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at The Lofts Apartments?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at The Lofts Apartments on 23 Mar 2026 start from 3.678.485 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Lofts Apartments?
Self-parking is available for NZD 20 per day. Limited spots are available.
What time is check-in at The Lofts Apartments?
Check-in start time: 3 PM; check-in end time: 8:00 PM.
What time is check-out at The Lofts Apartments?
Checkout is at 10 AM.
Does The Lofts Apartments provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Lofts Apartments located?
Located in Queenstown City Centre, this aparthotel is steps away from Fear Factory Queenstown, SKYCITY Wharf Casino and Creative Queenstown Arts & Crafts Market. Toi o Tahuna and Steamer Wharf are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Lofts Apartments Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
9.0
Location
7.0
Staff & service
6.6
Property conditions & facilities
Rating 10 - Excellent. 172 out of 730 reviews
10 - Excellent
172
Rating 8 - Good. 261 out of 730 reviews
8 - Good
261
Rating 6 - Okay. 176 out of 730 reviews
6 - Okay
176
Rating 4 - Poor. 78 out of 730 reviews
4 - Poor
78
Rating 2 - Terrible. 43 out of 730 reviews
2 - Terrible
43
Reviews
8/10 Good
James
6 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb central location
James
Stayed 1 night in Jan 2026
10/10 Excellent
Julie
9 Nov 2025
Spacious, clean room, approachable staff, good amenities.
Julie
Stayed 1 night in Nov 2025
6/10 Okay
Pradeep
19 Jan 2026
Liked: Cleanliness, communication
Disliked: Property conditions & facilities
centrally located, walking distance to everything in town, great customer service, units need an upgrade
Pradeep
Stayed 2 nights in Jan 2026
8/10 Good
Kathy
13 Dec 2025
Liked: Cleanliness
Basic property in a great location. Clean. People were very nice. Great access to restaurants, shops and water
Kathy
Stayed 1 night in Dec 2025
8/10 Good
Nithya
10 Jan 2026
Liked: Cleanliness, communication
Great location and amenities! Very convenient to access 24 hour store, nearby retail, restaurants and tour spots. The apartments are older but updated. There was no in unit laundry in ours, the staff helped to wash in a nearby unit.
Nithya
Stayed 3 nights in Dec 2025
10/10 Excellent
Allie
27 Jul 2025
Liked: Cleanliness, room comfort, communication
Good place to stay for skiing
Great place to stay from a week with your family skiing! Big place and close to all the action.
The property has gone downhill. Needs a lot of work doing to it.
Housekeeping needs a lot of work doing with the staff.
Excellent location.
Beds very comfortable.
Dianne
Stayed 5 nights in Oct 2025
8/10 Good
Garth
14 Apr 2025
Liked: Cleanliness, amenities, communication
Very close to Queenstown restaurants and nite life, I enjoyed some exceptional customer service on site, thank you
Garth
Stayed 1 night in Apr 2025
10/10 Excellent
Elizabeth
23 Mar 2025
Liked: Cleanliness, amenities, communication
Close to everything ,comfortable apartment
Elizabeth
Stayed 2 nights in Mar 2025
10/10 Excellent
Sheri
24 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location in walking distance to everything. Clean, tidy and comfortable bed. Staff were friendly and accommodating
Sheri
Stayed 2 nights in Mar 2025
10/10 Excellent
REMY
25 Mar 2025
Liked: Cleanliness, room comfort, communication
Great location
Great apartment right in the town of Queenstown. Very spacious bedrooms and living area. Has a cute outside area to be able to site outside.
REMY
Stayed 3 nights in Feb 2025
8/10 Good
James
1 Feb 2025
Liked: Cleanliness, property conditions & facilities, communication
Fantastic Location in central Queenstown. Very well equipped apartment.
James
Stayed 1 night in Jan 2025
10/10 Excellent
edward
13 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Ideal location for Ultimate Hikes trip, close to grocery store, Bakery, restaurants, hiking.
edward
Stayed 2 nights in Apr 2024
8/10 Good
Shazil
25 Dec 2024
perfect location just the age of the property that could be done better to improve. Perfect family stay with small kids
Shazil
Stayed 5 nights in Dec 2024
8/10 Good
Christopher
22 Sep 2024
Liked: Communication
Owners very helpful and friendly and property well priced with excellent location
While a bit tired is the right price point for location vs age of property
Christopher
Stayed 5 nights in Sep 2024
8/10 Good
Jennifer
16 Jan 2024
Liked: Room comfort, communication
Great value for the price in Queenstown
Very friendly staff who let us check in early, lots of space for our family to relax in. Great value for the price!
Jennifer
Stayed 1 night in Jan 2024
8/10 Good
Francisco
6 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really great location. Good enough installations. Well equiped.
Francisco
Stayed 2 nights in Mar 2025
6/10 Okay
Kim
20 Mar 2025
Disliked: Cleanliness
Stayed in the apartments twice, Location is brilliant, but rooms were looking a little worn, stains on carpet and couches, could do with a refresh.
Kim
Stayed 2 nights in Mar 2025
10/10 Excellent
peter
16 Sep 2023
Liked: Cleanliness, property conditions & facilities, communication
Great, affordable accommodation. We stayed in the 2-Bedroom unit and found it spacious and comfortable. Walking distance to the centre of town and a view of the lake from our room.
peter
Stayed 1 night in Sep 2023
10/10 Excellent
Dianne
6 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
within walking distance of everything.
Clean, warm and comfortable
Excellent staff
Dianne
Stayed 5 nights in Nov 2023
6/10 Okay
Jeff
11 May 2025
Liked: Cleanliness, room comfort, communication
Location but dated
The location is amazing. The hotel is dated and little worn out. The beds were comfortable and the rooms were large. There is a night club across the street that played loud music all night - if you are sensitive to sound it might be bothersome.
Jeff
Stayed 1 night in May 2025
8/10 Good
Anne
2 Apr 2024
Liked: Cleanliness, communication
Great sunset
Loved the view and felt all the stress leave as we watched the sunset
Anne
Stayed 1 night in Mar 2024
10/10 Excellent
brian
10 Apr 2024
Liked: Cleanliness, room comfort, communication
Best choice in Queenstown
This is our third time staying in Queenstown. We have tried three different lodgings, and The Lofts is the first one we would repeat. It has a perfect location for our needs, and a reasonable price. Looking forward to our next visit.
brian
Stayed 2 nights in Apr 2024
8/10 Good
Rosalie
15 Mar 2025
Liked: Cleanliness, communication
Property large and spacious. Bed clean and comfortable. Paint peeling everywhere.