Hotel Florencia

Property class: 3

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Located close to Galerías Querétaro Shopping Center and Autonomous University of Querétaro, Hotel Florencia provides a terrace, a garden and a bar. Free in-room WiFi is available to all guests, along with a business centre and a restaurant.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, wooden headboard, two bedside tables, and a view of a cityscape through a window with yellow curtains.

Superior Room, 1 King Bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair. There is a large window with curtains, and a view of buildings outside.

Standard Double Room, 2 Double Beds

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a wooden chair, a desk, and a small table.

Junior Suite, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Standard Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

A hotel room with two single beds, a wooden desk, a chair, and a small table.

Standard Triple Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

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About the area

Located in Downtown Querétaro, a neighbourhood in Querétaro, Hotel Florencia is in the entertainment district and near the airport. Looking to enjoy an event or a match? See what's going on at Josefa Ortiz de Domínguez Auditorium or Corregidora Stadium.
Map
Av. Prolongacion Zaragoza 101, Col Jardines de Hacienda, Querétaro, QUE, 76180

What's nearby

  • A geometric metal structure against a clear blue sky.
    Josefa Ortiz de Domínguez Auditorium
    12 min drive - 5.7 km
  • HILVANA Shoe & Fashion Outlet
    10 min walk - 0.9 km
  • Galerías Querétaro Shopping Center
    15 min walk - 1.3 km
  • Plaza Santa Maria Bullring
    19 min walk - 1.6 km
  • Corregidora Stadium
    14 min drive - 6.8 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    40 min drive

Restaurants

  • Karnes En Su Jugo
    3 min walk
  • Café Amadeus Jardines
    3 min walk
  • El Fogón Del Pastor
    1 min walk
  • Taco Stand
    1 min walk
  • Tacos Don Héctor
    3 min walk

About this property

Hotel Florencia

  • Hotel near Galerías Querétaro Shopping Center
  • Located close to Autonomous University of Querétaro and Alameda Hidalgo Park, Hotel Florencia provides a terrace, a garden and a bar. Free in-room WiFi is available to all guests, along with a business centre and a restaurant.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), a lift and luggage storage
    • A banquet hall, a 24-hour front desk and smoke-free property
  • Room features
  • All 73 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and free bottled water.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Daily housekeeping, desks and phones

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includes taxes & fees
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Frequently asked questions

Does Hotel Florencia have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM.

Is Hotel Florencia pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Florencia?

Self-parking is free at this property.

What time is check-in at Hotel Florencia?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Florencia?

Checkout is at noon.

Where is Hotel Florencia located?

Located in Downtown Querétaro, this hotel is 0.9 mi (1.5 km) from Galerías Querétaro Shopping Center, and within 3 mi (5 km) of Autonomous University of Querétaro and Alameda Hidalgo Park. Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Florencia Reviews

6.8

6.8

Cleanliness

8.0

Location

7.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 142 out of 648 reviews
Rating 8 - Good. 195 out of 648 reviews
Rating 6 - Okay. 136 out of 648 reviews
Rating 4 - Poor. 85 out of 648 reviews
Rating 2 - Terrible. 90 out of 648 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertising, so hot in the room
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2024
Verified review

6/10 Okay

Disliked: Amenities
They hard mattresses and pillows are incomfortable to rest on, they facilites, in general, require maintenance.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
0
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not warm water for the shower. Some light bulbs were defective. The remote control had to be replaced four times.
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
I am torn regarding the review that I want to give to this hotel. First it looks like an abandoned hotel from a video game or a movie. Which is scary but at the same time thrilling. It's a very safe place to be honest and the staff were nice. Its is cheap but not crappy, just old. I was a little scared just because it looks abandoned however once that I was over my prejudices it was a nice stay. The room was very spacious, quiet and clean. They told me at reception that they didn’t have hot water, but I took a shower and the water was hot. I definitely would stay there again and would take some creepy pictures in the process. If you have a twisted sense of humor like I do, you would love it.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Los servicios adecuados, accesible el estacionamiento. Solo las toallas necesitan cambio, para verse más presentables. Las almohadas muy cómodas
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención y servicio de estacionamiento
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
La alberca no está disponible , pero lo peor es que no hay agua caliente, varias personas que nos hospedamos ahí tuvimos el mismo problema y sin solución.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El hotel está bonito pero las instalaciones están deterioradas, guarda un olor como a humedad o Moo
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness
El personal no es tan amable y en algunas ocasiones se notaba que no estaban informados de los trámites porque tardaban mucho en resolver
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
El hotel es lindo y áreas muy amplias, personal muy amable, pero le falta muuuucho mantenimiento, alfombras rotas, el baño olía a drenaje, y el desayuno apenas tibio.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Todo muy bien
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
La habitación estaba muy descuidada, la alfombra se veía sucia, tenía restos de basura, el edredón estaba roto y tenía manchas amarillas, toallas viejas, en el baño había basura en el bote antes de usarlo y lo peor fue encontrar cabellos en las sábanas y en las almohadas, decidimos irnos.
El edredón estaba viejo, roto y amarillento.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Personal amable, habitación limpia. El único detalle fue que el agua caliente tardaba mucho en salir. Y como no hay que ser desperdiciados y menos con el agua, pues tocó baño de agua fría. Lo demás muy bien.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
Me hospede dos noches ya que tenia un congreso y el lugar es ideal por cercania, al llegar en la noche nos dimos cuenta que las sabanas,cobija efredon etc estaba sucios (no cambiaron nada del hospedaje anterior) hicimos nuestra queja en recepcion pero solo nos llevaron unas almohadas limpias... y lo demas ? Le importo nada ademas el chico alto de recepcionista muy grosero. No lo recomiendo
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Para los costos que cobra el hotel le hace falta mantenimiento en instalaciones, la habitación que le tocó a mis papás olía fuertemente a caño, las cobijas que te ponen en están rotas la caja fuerte no funciona los refrigeradores viejos y medio enfrían.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
La habitación de muy buen tamaño, buen higiene y el personal es amable.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
NO HABIA AGUA CALIENTE EN NINGUN DIA YBEN NINGUNA HABITACION VENDEN UN SERVICIO FALSO
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación tenía mal olor, no había papel en el baño y las almohadas están sucias
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Disliked: Cleanliness
Falta mantenimiento y limpieza a detalle
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel sencillo, no se parece a las fotos. Las habitaciones son oscuras, viejas y el baño en mal estado, en general las instalaciones están desgastadas, sucias y algo abandonadas. Positivo es que están insonorizadas y no se escucha nada del exterior al igual que cuentan con estacionamiento gratis.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
El agua para bañar estaba de fría a media tibia…
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Jamás me salió agua caliente en la regadera
Stayed 2 nights in Oct 2025