Khách sạn Quetzaltenango

"Todo en general estuvo muy bien, las habitaciones bastante cómodas y espaciosas al igual que las demás áreas del hotel. Las únicas cosas que no me pareció fue la limpieza en cosas específicas de la habitación como las tazas, utilicé una y estaba sucia con algunos cabellos adentro. Lo otro fue el desayuno, había demasiada mosca sobre el área de postres, el encargado dejó unas velas pero no era suficiente para evitar que las moscas se posaran sobre la comida. Con respecto al Staff todos, todos...

"Everything was excellent: the food, the rooms, and most of all, the kind customer service. All of the staff were so helpful and friendly."

"Ambiente y atencion de primera! Muchas gracias 🙏"

"Great staff 👍"

"Habitación limpia, Personal excelente, justo enfrente del Parque central, Tiendas cercanas y restaurantes cercanos. Eso si, si hay eventos por cualquiero motivo en el parque central el ruido es excesivo y no se puede descansar en la noche. "

"Muy Bueno servido al gusto"

"Great location. Immaculate facilities. Helpful staff, very welcoming. Large clean room, comfortable, quality bathroom amenities and toiletries. Amazing breakfast menu. Brand new gym. Check the Americano breakfast, best I had anywhere I travelled in the last 10 years. Try their Quetzaltenango coffee."

"Ita nice comfortable place to rest i love using the kitchen the owner frindly polite AND SHE HAS A BEUTIFULL BIRD HAS A PET. I will return if go to XELA AGAIN IN THE FUTURE VACATION."

"It cUsed many problems to get another booking, cause the hotel is out of service.I went and it’s closed. Apparently, a shopping mall will be built soon. I think it would be very good that you make updates to avoid these inconvenients to your customers. I hope the vredit card iwas not charged. The bank says they aren’t responsible for this and still it cannot be seeen on the ststement of account. First time I have this inconvenient. May you help me finding out about payment? Thanks a lot. "

"Es un lugar horrible hice mi reservación, cuando llegue al lugar nunca me atendieron estuve esperando y tocando el timbre y también llame simplemente no hay atención. Solo espero que me reembolsen la reservación "

"Nice and very helpful staff "

"Sin duda es un lugar que recomiendo restaurante habitación y servicio del personal excelente gracias. "

"Poor communication to enter the property, had to wait outside for 10 minutes in the night. The owner eventually came to open the door, but calls and text were not answered. The owner was very nice and once inside was responsive to texts. The room was very pretty as well. "

"The place there is stunning and the views are amazing. They have their own dock so that’s really helpful. The food there is great; best quesadilla I ever had"