"I came from dublin late and didnt get any sleep , loud noise in the room , i think it was the air conditioning .i told the receptionist and she didnt even apologise or offer a complimentary tea or coffee ."
"Check in was completed by a friendly Australian young man and a very friendly local lady. Rooms were spacious and clean. Only issue - no fridge, but a minor issue. Great location-short walk to the many local pubs which were fabulous for drinks and food. Short walk across the bridge to the church and castle as well as the oldest pub - Sean's Bar. Had a great time."
"You could use a workout room with machines and free weights. Would attract the younger crowd
Also suggestion about check in: ditch the auto check-in. This phase of is most important requires human connection especially when computer faults like it did with me and the room key
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"Staff was very helpful and friendly but this is far from a 4 star hotel. Rooms and common spaces are very dated. One of the beds in our room was lopsided from wear and in the bathroom the toilet tissue is in a dispenser like in a public toilet.
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