"I realized they gave me a master key when I entered the wrong room. I immediately went to the front desk. They were aware they gave me a key that allowed me to enter all the rooms in the hotel. They told me just use it for my room and not enter any other rooms. The next morning, I told the front desk about the master key since there were different staff at the desk. Again I was told that they were aware. That it was just like the key the cleaning staff used. They said that the maintenance person wasn’t in and that was the only way I could enter my room. They did not appear to be fully booked. Not sure why they didn’t move me to another room.
The sliding barn style door for the bathroom wasn’t able to be opened from inside the bathroom when fully shut. We got stuck inside and had to be rescued. Thankfully I was not traveling alone and someone was in the room to get me out.
The elevator had a delay in the door opening. One of the hotel staff was in the elevator with us and said it happens all the time. That occasionally they get stuck in it for several minutes until it decides to open.
I will never stay at this hotel again."
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