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"The room condition and overall service were below expectations. The staff were not very attentive, and breakfast quality was poor with limited options. Overall experience felt below a 3-star standard — needs improvement in cleanliness, service, and food quality."

"great "

"We had an absolutely amazing experience at Kaani Grand View! The hospitality here is truly unmatched. From the moment we arrived, everything was taken care of with such warmth and professionalism. A special mention to Tiger, who received us at the port and escorted us to the hotel — he’s truly a gem of a person! Always available, always helpful, and genuinely caring. He set such a high standard of hospitality that it’s hard to imagine anything better. The restaurant team was equally wonderful — every attendant especially Asih greeted us with a smile and made dining a pleasure. The rooms were spacious, spotless, and very comfortable, making our stay even more relaxing. We honestly did not want to leave! Highly recommend Kaani Grand View to anyone visiting — you’ll be well taken care of. 🌴✨"

"This place was heaven. The views, the details, the comfy bed, friendly staff, I plan to go back again soon. "