Khách sạn Rapids City

"Property was clean, beds and pillows were very comfortable and the staff was very friendly!"

"Pool was GREAT. Truly. Big poop. Big space. Kids loved it. Room was solid. Breakfast was ok. Initial staff that checked us in was great, the other staff essentially treated us like we were an inconvenience. And when we were just loading up the cart / leaving the room, the phone rang at 11:02 (I know this was the exact time because I checked my watch) with the old man up front barking at us "uh, you know checkout was 11?!" WILL NOT COME BACK. "

"Was told we would have breakfast. It was discontinued months ago. When you expect things that are told you wouldhave its very disappointing to not have it available."

"Online pictures of hotel misleading - seemed nicer online then in person. Our $20 dollar Zyrtec bottle went missing and when we notified staff they did not seem to care and acted like we were lying. Did not provide any alternative to improve our experience. "

"Very clean, hot tub and pool was great. "

"Bedding was dirty and used towel left in the bathroo"

"Yes"

"Always a good stay "

"Jaquelyne at the hotel front desk was awesome, making us feel very welcome. John at the players club desk was also friendly and helpful. Also while getting a bite to eat at the Sports Lounge Janelle was very accommodating, friendly and always with a smile."

"Very clean and spacious rooms. "

"Gym was fine."

"Good Breakfast, comfortable beds, bedside table broken $25 dog fee. Not great or bad"

"Clean and comfortable."

"I wanted to share some feedback about my breakfast experience. I arrived around 9:35, well before the 10:00 closing time, but the selection was already very limited. Several guests, including myself, were asking for more eggs and potatoes, but the staff member in charge declined to prepare more, saying it would take too long. It was disappointing because breakfast was still being served, and there was clear demand for fresh food. I understand that timing can be tight near closing, but I would...

"Great location and property"

"Hotel was advertised as having a hot tub, but none was present. At breakfast the ran out of waffle mix and coffee. Neither were replenished before we needed to leave. Room was clean and comfortable and kids enjoyed the pool. "

"Yes it was welcome to pets The hotel needs updates. The owners/staff and I did not speak the same language so communication was difficult "

"Good travel hotel. Decent bed, big room, plenty of hot water. Passes muster."

"Checkin was fast and efficient. The room was clean and comfortable. The bed was clean and comfortable. Pillows were great. No lotion was provided.😞"