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"Everything was perfect!The only thing that was missing was a hairdryer!"

"Excellent resort, great restaurants, amazing facilities "

"Hôtel dans un endroit calme au cœur de la montagne. Piscine extérieure et espaces bien-être gratuit (saunas hammam jacuzzi...) Parking gratuit Chambre confort, décoration simple. Le moins, manque et d'information et d'amabilité du personnel "

"Property house. Save and easy parking."

"basic but okay for the price. stayed for 3 nights 2nd day after skiing came back to find our items had been moved around. it appeared our clothing in the wardrobe had moved. both passports where in my husbands jeans on a shelf in the wardrobe came back the room my passport was on the desk and my husbands was underneath the wardrobe right at the back - really dont know what went on in our room. on leaving - hotel tried to make out we hadnt paid! saying hotels.com paid on departure. still didnt...

"Le séjour c’est passé très bien, tout était magnifique!"

"The location at the edge of Bansko is nice and quiet with nature all around. The only down side is that the walls have no soundproofing so you can hear your neighbours conversations quite clearly."

"The good: The owners are delightful, they make very good food and excellent wine, and they made us feel welcome and at home. They went above and beyond to show us a reputable rental shop and the best hot springs, and made the holidays really special. The skiing is close enough to walk, and there is a jacuzzi and sauna on site. The main strip of bars/restaurants is close, but not so close that it's noisy. The bad: The service to the room was varied widely during our two week stay. The heat isn't...