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"This wasn’t my first stay at this resort, but this time I experienced some check‑in complications due to technical issues with my reservation—problems that were beyond the reception staff’s control and caused a delay. That said, the staff went above and beyond to make my family and me comfortable while we waited. They insisted on serving us lunch and light refreshments even before my reservation was officially confirmed. I want to especially acknowledge the professionalism and courtesy of the reception team, particularly an employee named Sayed, who took extraordinary steps to resolve an issue he couldn’t control. This resort consistently shows the value of investing in respectful, patient, and wonderful staff—people who can absorb any guest frustration caused by technical glitches beyond their reach. Thanks to their warm hospitality and attentive care, what could have been an annoying booking problem turned into a truly wonderful experience, reaffirming my belief that this resort is an unparalleled destination in every way."

"Great place to stay, modern and clean. Overall, an enjoyable visit. Staff were friendly and happy to assist. It would be good to have a general store/shop in the resort, and "

"The first room we checked into was dirty and we had to change rooms. The second room was ok but we found that the heater didn’t work. We reported it, a maintenance man came up but it was never fixed. The property is nice once you get beyond the gates (that looked like you were entering a war zone). The staff was friendly but our experience was just ok."

"The front deck service needs to be improved. Overall great place but front deck service is from 3 star hotel. They promise just to make you feel they do something but totally ignore your request "

"Very clean, spacious rooms, friendly staff, good breakfast. "

"Nice comfortable rooms. The staff was so kind and helpful. Restaurant is very good. The location is excellent if you’re into snorkeling or diving. Best massage. It is not part of a big chain and you feel the warmth and attention the owner (who is a lovely man) brings to it. He realized a beautiful dream. Thank you for sharing your dream with us Stephan! "

"The resort and service was one of the best I have ever been too. The staff were incredible and everything was perfect. "

"Full on first class experience "