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"The Thunderbird has been nicely remodeled and was very clean. Parking was easy and convenient. The lady that checked us in was so nice and accommodating! We only stayed one night but were very comfortable. "

"Staff is great"

"Staff were very friendly and helpful. Room was clean and well stocked. "

"The sheets are dirty and stained, and they let homeless people sleep in the lobby. "

"Clean room. Staff. Breakfast. "

"The staff was great, the drinks were good, the food is ok... The hotel itself is nice however the surrounding outside area looks almost dystopian. "

"Awesome and super friendly "

"The hotel was good. Could use some paint in the room and small things freshened up. "

"After you book on Expedia, this property will hold an additional $100.00 "deposit". I got in at midnight and they spring that fee on me. I paid it but they said they didn't receive the payment "on our end" even though it had come out of my account under BEST WESTERN in my banking app. So they made me pay the $100. 00 fee AGAIN or they said I would have to find somewhere else to stay. Scary and disgusting If I knew I would be shelling out over 300.00 I wouldn't have been staying at this wet dog and pennies smelling rot hole. "