Search Hotels in Rendezvous, Fraser

"Ask and the staff will help with everything, gambling questions etc."

"First, there was no hot water the entire stay. I checked in around 6 PM and was told the boiler had been turned back on and I would get hot water soon. I waited until 2 AM—still no hot water. The next morning, there was still none. On top of that, the shower wouldn’t drain properly. I called to speak to a manager, but he was not helpful and never followed up. I was unable to take a proper shower the entire weekend. Housekeeping was also a major issue. I had my Do Not Disturb sign on, yet staff entered my room twice without knocking. I told them we were checking out the next day (we had to use Google Translate since they didn’t speak English), and they acknowledged it. Despite that, about an hour later, another housekeeping staff member tried to enter again while I was getting dressed. Thankfully, I had the safety chain on. To be honest, the situation felt very uncomfortable and unprofessional. The food at the restaurants was also underwhelming, and prices were extremely high (for example, $10 for a bottle of Fiji water). On the last night, a group of about 10 people were partying loudly in a nearby room for over 2 hours. There was no response from security or management, despite the disturbance. The rooms were somewhat clean, but overall, the experience was unacceptable for the price"

"Loved our stay there! The staff was great and the views are amazing!"

"Check in was the worst experience, you have to download and app, yet you still need interaction with the front desk. Staff are great, super helpful but the check in is a nightmare. The building is a bit tired and worn, it all works and the location is great. Nothing in Winter Park base station you have to drive into Winter Park town for any half decent restaurants."

"Nice room, great breakfast"

"The mountain view was amazing. We went skiing in Loveland, and the distance was great. The restaurant next to the inn had great pizza. The only downside was the hot tub curfew at 9:30. I understand the need for rules, but for adults who aren’t causing a disturbance, I feel like the curfew should be later."

"Staff was wonderful! The rooms are definitely old, strong smell of old smoke in the air. Odd setup of the room. Not quite inviting, yet not completely off putting. It was a safe place to spend the night. I’ve definitely stayed in worse and in better. Wouldn’t plan a long stay or plan to stay in the room more than just for basic sleeping and showering. "

"Almost everything was great and maybe I’m just used to being spoiled by other hotels but they wanted to up charge me to get a two bed instead of the one bed we got, it was the same price too! I just accidentally chose the wrong one. I know my fault but whatever they didn’t care! Made me feel unwelcome. The manager or she claimed to be one, was rude about it too. Told me it’s ONLY $10, okay if it’s Only $10 than you cover it. If it’s not a big deal to you… They charge for everything here tho. Idk I’m used to feeling wanted at hotels and used to staff making sure I’m comfortable and happy. Just different experience. Great view, place is clean, and breakfast was good. Just treat customers like you want them there especially if you’re a manager, I personally didn’t like that. "

"The front office staff was efficient, but definitely not warm and friendly. No warm greetings and no smiles. I spent a career in Customer Service and I think they need more work. The hotel advertised a heated pool. There was nothing heated about that pool."