"I was thrilled that they were able to take dogs.. which was fantastic but it was a $75 a night charge. They put us on the third floor facing the parking garage where parties happen at night and the street below was so incredibly noisy and echoed up into our room all night until about three or 4 AM and then around 5 AM. We had somebody that might have some psychiatric issues screaming at the top of their lungs to wake the blank up while banging on a street sign for about a half hour…
so we had a very restless evening the first night we were there.
I told the staff about it. She goes well. You should just pick up the phone and call me. It’s right by your bed. The phone was not by my bed 😬and at that point, I was just trying to get some sleep. I just found the hotel not to be clean. I did ask for a higher floor and mentioned it was a special occasion that I was bringing champagne when I got there the refrigerator wasn’t even plugged in so after traveling about five hours, I was left with warm champagne until the next day. The food at the restaurant that’s in the hotel is subpar the drinks ..the same and very overpriced.
For a Hilton hotel, it’s probably one of the lower end hotels that they have and the price point is still quite high. I do not recommend this hotel. There are a lot of hotels downtown in Providence. I would avoid this one like the plague."
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