Skip to Main Content.
List your propertySupportTrips
Member discount illustration

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sign in
Sign up, it’s free
Feedback

Holiday Inn Hotel and Suites Richmond West End by IHG

3.0 star property
Suburban hotel with fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Holiday Inn Hotel and Suites Richmond West End by IHG

Terrace/patio
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Outdoor pool
Exterior
Exterior
Located in the heart of Richmond's West End, Holiday Inn Hotel and Suites Richmond West End is a haven for families. Start your day with a breakfast buffet, unwind on the sun-kissed terrace or get active at the gym. With high-speed WiFi and laundry facilities on hand, this hotel offers comfort and convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Parking included
  • Gym
The current price is 3.400.182 ₫
3.953.732 ₫ total
includes taxes & fees
25 Aug - 26 Aug

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 54 sq m
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
Exterior

Candlewood Suites Richmond North Glen Allen by IHG

Glen Allen
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
7.4 out of 10, Good, 669 reviews
The price is 1.871.418 ₫
2.175.853 ₫ total
includes taxes & fees
10 Sept - 11 Sept
Candlewood Suites Richmond North Glen Allen by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Laurel, a neighbourhood in Richmond, Holiday Inn Hotel and Suites Richmond West End by IHG is in the suburbs. Travellers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Lewis Ginter Botanical Garden and Lavender Fields Herb Farm are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Richmond travel guideOpens in a new window
Map
8008 W. Broad St, Richmond, VA, 23294

What's nearby

  • Henrico Doctors' Hospital - 5 min drive - 3.4 km
  • Lewis Ginter Botanical Garden - 7 min drive - 6.9 km
  • University of Richmond - 8 min drive - 6.4 km
  • Short Pump Town Center - 9 min drive - 11.0 km
  • Virginia Commonwealth University - 12 min drive - 15.0 km

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬11 min walk
  • ‪Cicis - ‬16 min walk
  • ‪Popeyes Louisiana Kitchen - ‬7 min walk
  • ‪Outback Steakhouse - ‬6 min walk
  • ‪Cafe & Sabor - ‬8 min walk

About this property

Holiday Inn Hotel and Suites Richmond West End by IHG

Hotel near Short Pump Town Center
Consider a stay at Holiday Inn Hotel and Suites Richmond West End by IHG and take advantage of a terrace, laundry facilities and a gym. In addition to a 24-hour business centre and a restaurant, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), motorhome/coach/lorry parking and an electric car charging station
  • A TV in reception, a water dispenser and a vending machine
Room features
All 190 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 14 for adults and USD 7 to 7 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,700 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 14.00 for adults and USD 7.00 to 7.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Q Inn Richmond
Quality Inn West End
Holiday Inn Hotel Suites Richmond West End an IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Richmond

Frequently asked questions

Does Holiday Inn Hotel and Suites Richmond West End by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Hotel and Suites Richmond West End by IHG?

As of 24 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel and Suites Richmond West End by IHG on 25 Aug 2025 start from 3.400.182 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel and Suites Richmond West End by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Hotel and Suites Richmond West End by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Hotel and Suites Richmond West End by IHG?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM.

What time is check-out at Holiday Inn Hotel and Suites Richmond West End by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Hotel and Suites Richmond West End by IHG located?

Located in Laurel, this hotel is 1.2 mi (2 km) from Virginia Hospital & Health and 2.3 mi (3.7 km) from Henrico Doctors' Hospital. Regency Square Mall and University of Richmond are also within 6 miles (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Holiday Inn Hotel and Suites Richmond West End by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 139 out of 231 reviews
Rating 8 - Good. 45 out of 231 reviews
Rating 6 - Okay. 24 out of 231 reviews
Rating 4 - Poor. 12 out of 231 reviews
Rating 2 - Terrible. 11 out of 231 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verivel

Great stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

GINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Aug 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place would rent again
Stayed 3 nights in Aug 2025

10/10 Excellent

Tamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Holiday inn was very nice. It's a good price for my stay. Very clean and the staff were very professional.
Stayed 1 night in Aug 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Tamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was easy and efficient. The hotel staff was professional and the rooms were extra clean.
Stayed 1 night in Aug 2025

8/10 Good

sandra

Liked: Cleanliness, staff & service, amenities
Had a great stay. The hotel was clean and the staff was friendly. The only downside was one of the elevators was broken so it was a waiting game sometimes
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The establishment was well run and convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Shekinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Room was clean and staff were friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Donna

Liked: Staff & service, amenities, property conditions & facilities
Great property and convenient
Stayed 1 night in May 2025

10/10 Excellent

Laura

Great stay
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I would have like free coffee in am and throughout the day like all other IHG properties Overall staff was excellent and stay was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Rocsheda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean close to a lot of shops and restaurants. Will be stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Johanna

Liked: Amenities, property conditions & facilities
Everything was nice, quiet at night! Clean and check in was fast and easy. Front desk was very helpful and welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

MARITZA

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the handicap accessibility features in the room
Stayed 2 nights in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything. Gym was nice, room was clean and spacious. Enjoyed my stay
Stayed 1 night in Jul 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean lobby, nice and clean rooms. Nice area and safe parking lot. I’d stay again.
Stayed 1 night in Jul 2025

8/10 Good

Tydre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a pleasant stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and quiet!
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property is extremely well maintained. One of the elevators was out of service, but it wasn't too bad.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tanea

Liked: Property conditions & facilities
Loved the room. Clean and spacious. My family and I were very comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Good place
Stayed 1 night in Jul 2025