Khách sạn Richmond

"Front desk staff was very accommodating. She was kind to let us check in as soon as rooms were cleaned. We traveled from California and were very sleepy and that made our stay more enjoyable."

"Breakfast was meager"

"We have stayed at the BML numerous times over a span of four years. We originally found the BML through Expedia and have been returning every time we are in the Berkshires. We keep returning for two simple reasons: #1- the pristine condition of the property and our individual room (and we’ve stayed in many different rooms) #2- the value - the cost to stay at the BML is very good considering for excellent condition of the property and its proximity to all that the Berkshires have to offfer"

"Clean, good for solo traveler not so much for a family."

"Excellent staff. Clean. Beds and towels excellent."

"This hotel presents actual and serious health hazards. As we tried to follow the unhelpful directions to room 230 offered by an impatient clerk, we approached a crumbling cement stairwell where a huge pile of vomit was gathering flies. A foot away, a broken shopping cart filled with garbage, including a hauntingly broken infant carseat, blocked the passage. We stepped around these, following the non-consecutively numbered doors - each covered with layers of greasy dirt and trash underfoot. ...

"The property is very quaint and very quiet. It is more like an AirBnB or VRBO than a typical hotel. Everyone is friendly and helpful, and the only amenity they didn’t have that we could have used is a mini-fridge. The attached restaurant is closed on Tuesdays, but there are restaurants and grocers within a 10 minute drive. We will definitely stay here again."

"Clean room. Arrived late."

"Nice room with great TV services and WiFi and even a pool"

"Very cute motel off route 23 only a short distance to Great Barrington, very easy to get to staff were very nice and rooms were cleaned and well laid out!"

"Fun & colorful decor all over the property, outside & in — sure to make you smile…Friendly & helpful staff, clean room, a very green room with a super feathered wall! Yes, we WILL return…8-)"

"Okay place to spend a night but don’t expect any service. This place uses remote “staff” to run the joint. I called the “desk” around 6:30 pm with a request. Got a call back around noon the next day, when we were well on our way. No soaps, no shower cap. Only plus was an urn of good coffee in the otherwise empty lobby. Not much for $160 or so."

"We needed a bed for a quick crash session on the way through. The gentleman at the front desk was pleasant and so helpful and kind."

"Clean room and well-maintained area. Easy parking in and out. Close to all Great Barrington and Berkshire venues. Helpful and courteous staff."

"Everything was absolutely what we needed and perfect! My only dislike was when we checked in. I just feel if you are the r to great guests and welcome them then you should and give the details of breakfast and just shoe some hospitality is all. The checkout staff was absolutely awesome! I would stay again as this is a great location."

"Room was no smoking room and smelled like cigarettes. Huge stain on chair and couch in room. 2 pillows on each bed, super flat. Linens on bed were thin, no comforter. Called front desk to ask for extra pillows, they said they didn't have access to any linens "after hours". Asked for pull out cot so one person could sleep alone in 2 person bed due to back issues, stated they did not allow roll outs/cots even when we offered to pay extra. Price was outrageous for lack of amenities, no...

"Nice quiet place"

"The staff was lovely and the continental breakfast was the best I've ever seen!"

"Large clean complete suite. Good large swming pool and jacuzzi. Friendly helpful staff."