Khách sạn Richmond

"Very conveniently located. Clean rooms and building. Staff was very helpful. "

"The room was clean and comfortable. The staff were super friendly and helpful. Tasty breakfast."

"Absolutely perfect for our needs ! Thank you !"

"Everything was clean, basic breakfast. Hotel was quiet, didn't hear the Hiram noise."

"When we checked in the pool was out of service and we were not informed before arrival. When we asked if there were other options or partnering hotels the staff said they would check and never did. We had multiple light bulbs out in our room. Staff was not friendly at all."

"It's not the Ritz, but it's fine for what it is. I had no problem with it. Comfortable bed, we had 2 doubles. TV didnt work , but I was only sleeping there, don't need it with phone, etc. It's really good for the money, I had room 202."

"There's no carpeting in the rooms and it's okay- probably easier to clean. The breakfast was not adequate and not tasty at all."

"The room was filthy and poorly maintained. The bed linens were filthy and had cigarette burn holes all over them. The room smelled like smoke and something sour. There was a massive gap beneath have of the door which allowed quite a bit of light and air though. (And surely rodents) there was paper trash on the floor as soon as we came in through the door. Spiders and webs in the bathroom. The room had on one lamp style light for the entire room. None of the other lights worked. One of...

"The room was good, the bathroom was another story. Sink faucet was loose and had to be held by two hands to use. Maintenance should be all over that. Shower: Mold all around the corners, the door gasket is moldy, and the silicone grout needs to be cleaned/replaced. Needs to be redone. Ever since Covid hotel rates have shot up and the level of maintenance and service have tapered off. Room rates are not commensurate with value received."

"Best hotel on 75!!"

"The room had a slight smoke smell. A couple of the towels were dirty."

"Upon time"

"If you are handicapped and get stuck on the second floor, be prepared to walk up stairs. There is no elevator. We left and did not stay. Will never stay at this hotel chain again."

"Clean room, great staff"

"No bed bugs didnt stay at all walked in room and turned around and left "

"The property itself is gorgeous and a great place to spend the day with family. To stay overnight, I wouldn’t say it’s the most family friendly. We were in a 2 room suite with a steep staircase in the middle of the room. The One room with a twin bed didn’t have a door, so we ended up having to have all of us in one room to ensure our toddler didn’t run out and down the steep staircase at night. The homes are older and don’t do much to help with noise, sorry to guests below. Surprised how well...

"After many hours of driving, we stayed here to rest, but it was impossible: the bed was uncomfortable and smelled awful. I couldn't sleep because of the strong smell of sweat and the feeling of disgusting I experienced all night; plus, the towels were dingy. breakfast was good."

"Wonderful room and service. A great value. We will be back."

"The staff was friendly and helpful. The room and bathroom were very clean. The hotel was quiet with beautiful surroundings both inside and outside."

"The property was clean and the people were friendly, but one of the reasons we chose this place was because they offered cribs and we're traveling with twin babies. It turns out, they actually have just one pack-and-play (they had two, but one is broken). We had to figure out how to make our own arrangements for them within the limited space of the room, which made for a miserable night having the path to the bathroom blocked by sleeping babies. Also the room stayed very humid and didn't get...