Khách sạn Rilima

"Excellent service, Lovely hotel with good food. Breakfast buffet and Sunday brunch is great and the Thursday night cultural show is wonderful! Felt like home."

"Room was good although well worn. The staff were friendly but not great English. Breakfast was ok, but somewhat poor quality. One example: I needed ice for a sprain and it took 10 hours to get any. Overpriced for the quality."

"The hotel was clean and staff was excellent. First night my mattress was so hard. I asked to change rooms and they let me look at several till I found a comfortable bed. The a/c wasn’t working well they repaired it with in 10 minutes. Great stay!! Breakfast buffet was good the omelet station rocked!!"

"Clean room,"

"The property had beautiful settings; the pool was nice and the dining are was very charming."

"Excellent service."

"Good location, clean, friendly and helpful staff. I had a good stay!"

"Basically what you see is what you get. The rooms were clean, the amenities were upto standard and the staff were very friendly. I had a great time."

"One thing to keep in mind when you book a single room. No AC nor Fan - I kept them at 5 stars because the staff was very accommodating and found a fan for me."

"The Kigali Serena was perfection!!! The staff and principles were friendly and went above and beyond to make my stay the best possible"

"Good location in city center. Staffs are helpful and friendly. Rooms are clean. Only wish a shower door to prevent water overflow."

"We had an unexpected extension to our visit to Kigali and this was the perfect place to stay. We chose an executive room and found we could use the business lounge with that level of room. There the staff were very friendly and the food just right for a place to hang out and re-plan the next part of our journey."

"The overall ambience at the hotel was easy going and peaceful.Breakfast was varied and interesting. My room was spotless and the cleaners made some adorable shapes out of my towels when they changed them Only minor gripe was there was insufficient areas down in reception to either sit down and chat or do some work- unless you went to the onsite coffee shop."