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"When we checked in the Climate Control was not working correctly and the staff moved us to a new room. The problem was that the room had no climate control either and it was absolutely freezing in the room. The hotel staff was nice and admitted they were having problems with climate control system and said it would be fixed on Monday which is was not. The grout around the tile in the bathroom was missing and the shower hose separated from the shower head. The hotel did repair the shower on the Monday, however, Monday, it happened again. The hotel was a nice property but just need a little extra TLC."

"Friendly staff, clean rooms and public areas, good breakfast."

"Nice clean room, love the breakfast and parking, Quiet and serene environment."

"Didn’t quite realise how ideally situated it is to the tunnel to France Staff very friendly and helpful, particularly with directions to the terminal We had a meal of an evening which was more than nice enough and breakfast as well, which is well presented and laid out fine selection plenty enough for the road"

"Room clean, breakfast good plenty choice. Staff friendly"

"Check in was simple and easy, Room was a lovely size with a king size bed. Bathroom was clean and tidy with a walk in shower and rainfall shower. Breakfast was good, typical buffet with hot and cold options. All the staff were brilliant, friendly and very helpful. "

"Had a great room at front on top floor with great sea view. Room and hotel were clean. Did not have breakfast. Possibly understaffed. One night we got back at 9:30 and bar was closed. Lift was out Ok for us but was a problem for some other guests. Would probably use again . Hard to choose between this and the nearby voco."

"The breakfast buffet was great the days it was available and the other day/2 it was a set menu with many options. A big thank you to Teagan who was very accommodating from before we stayed. She made sure everything was in order for our stay and she and her team were a godsend when collecting and dropping my mum off to our lodge cabin in the hotel buggy. This meant that she was mobile due to her walking disability. Overall it was a nice stay and lovely break. Looking forward to next year! Thanks to again to Teagan, Luke and the team."

"The kitchen was closed when we arrived. Later service may be appreciated. Our room also had a very squeaky floor so I pity the people below us. View was beautiful and shower was hot, bed was clean and fresh. Staff were not always at their post at the front desk but we never had to wait long."