Search Hotels Near Riverbanks Botanical Garden, West Columbia

"Clean room, friendly staff, breakfast was not good. Just make your own waffles, two different types of cereal, mini muffins and toast. "

"NIce place. Great breakfast"

"Not only did it smell strongly of mould but it also had roaches and other bugs. Floors disgusting, bedding was unwashed, shower curtain smelled like mildew and the shower floor was stained brown, the fridge was not cold. The last straw was the fact that when you leave the room, the door does not lock correctly. You need to shake it rigorously several times for it to lock (this is alarming as this place is not safe. I literally watched a drug deal take place in the hallway) and when you come back, the door does not unlock unless a staff member does it manually. This is very frustrating as the front desk person is very slow and takes forever to get to your room. after not being able to get into my room after walking from end of the hotel to the other to try the new key over and over I finally asked for a different room. The new bed literally had dirt and sand in it as well as prints from where someone clearly had slept. It smelled gross in there. I called the next day asking for the manager so I can get a refund and the person on the phone asked that I call back in 20 minutes because she was on the phone. Because it was nearly 5pm, I asked what time she was leaving and he said 30m. I called back 15 minutes later to find out she “just left”. Unprofessional and a waste of my time. Note: I could not call earlier as I was working since 6am, before the manager arrived. It’s very clear that this place facilitates drug deals and poor hygiene. this place needs to be shut down ASAP. "

"Everything "

"The room was clean and smelled good. The woman front desk worker during the day attitude was not nice or friendly. Due to the way, she spoke to people she is very rude. The man front desk worker at night had the correct attitude. He was very nice and friendly. The pool was not open, yet. I am not sure if the Clarion Inn is pet-friendly or not because we did not have a pet and we did not hear or see anyone with pets."

"Clean room. Everything was good!"

"My stay was quiet and restful."

"Yes pets allowed and parking limited. However, safe feeling."

"The staff was extremely friendly and welcoming, which really made our stay enjoyable. The breakfast was outstanding — truly a 20/10. Only a couple of minor issues: the bathtub drain would not stay open, making it difficult to use properly. Also, housekeeping knocked and opened our door at 7:23 a.m. without waiting for a response, even though we were still in the room. Other than that, everything was great. Overall, a very pleasant stay."