Search Hotels Near Robinsons Plaza, Cebu City

"Excellent staff!!"

"The room was clean and well maintained. Housekeeping was available 24/7 and staff were friendly and accommodating. Breakfast buffet was excellent! There were many choices available for guests to select. I love the fact that one of big shopping malls was a walking distance. The only downside was a construction noise during one of the night we stayed. "

"Hotel is in a convenient and upscale section of the city. Ayala Malls is just across the street, where shopping for all kinds of goods is outstanding. The entire building and the rooms are well maintained, look fairly new, with quiet and efficient room air conditioners. "

"It was a good location and I was able to walk to the city centre of Cebu to see the sights"

"Room was clean "

"So much "

"The facilities igenerally were good but the basics werent right. There was no hot water but at the end of the stay I noticed that there was a hot water dial in a shower control box under the sink in the room. It would have been good to have had that pointed out but at the same time I didnt ask. If I had pointed out about no hot water then I might have been shown that but usually the hot water is controlled centrally in hotels. The real disappointment was that the room.safe failed on me twice and ruined 2 planned nights out. The safe wouldnt open and the hotel replaced the safe the first time with a safe just as old. The safes failed out of hours and there was nothing that could be done, no offer of a key but then the guy who came the next day said himself that there was no specific key as the safe's were too old. There wasnt even a callout fee to unlock the safe I wouldnt have liked to have paid a fee but if it was reasonable enough I would have. I found that the girls on the reception sniggered a lot. Perhaps I did do some things or mistakes that they found amusing but unfortunately I was exhausted because of care to family members and rhen 2 family bereavements. So this holiday neeeed to be a good one but it didnt work out that way and this hotel contributed to that. I must say the staff were good though including the reception staff even though I think they could be a little more professional at times. Best staff were cafe staff and door/ security."

"Great location "

"unit was missing a lot of necessary items. No toilet paper, no dish soap, no top bedsheet, blanket supplied but too small for two people. shoukd have microwave as people don’t really cook. tv was good as it had netflix and amazon. no garbage bags. water preasure was very low. I would recommend to stay at a hotel instead."