Khách sạn Romoos

"Amazing and Beautiful Location just next to the Lugern train Station. A beautiful scenic in the surroundings with Lake just a 5 minutes walk."

"Due to my late arrival and early departure, I did not interact directly with staff, only through messaging. However, they were VERY attentive and super helpful. The room and facility were clean and organized. It’s not the newest place in the world, but is very well kept and quite charming. I had absolutely not complaints. With the recent heat wave, the fan that was in the room was a welcome treat! Thanks for a very pleasant stay!!"

"Rommet var det beste med hotellet, super fint og rent rom. Hotellet var ellers litt halvferdig og frokosten dårlig. Ansatte spiste også av frokost buffé under «rydding» og virket sur. Ellers var de i resepsjonen hyggelig og hjelpsomme."

"Personalloses Hotel mit tollem Restaurant (gehört nicht zum Hotel). Sauber, ruhig und tolles Preis-/Leistungsverhältnis."

"Very clean"

"The room was large and comfortable with a balcony. The steam room with eucalyptus was refreshing at the end of the day."

"No have A/C. The breakfast is ok."

"Very nice place"

"We loved our stay here! It is an easy drive from Luzern and the view from the deck is beautiful, especially at sunset when the mountain takes on the “alpine glow.” Dinner was excellent and there is a great breakfast buffet with both hot and cold food. For those interested in TV, there is a family room off the kitchen with a large screen TV. Maybe best of all was the owner who was extremely welcoming and helpful. He cheerfully answered our many questions and made sure that I had s very happy...

"My wife and I really enjoyed our stay in the hotel. Hotel staff was very accommodating and the room was immaculate. We had a view of Brienz lake and it was breathtaking. I would love to stay here again in the future."

"千万别踩坑，这家住宿态度差，糟糕透了，是我住过的最差的酒店！千万不要踩坑！超级差！安排房间有歧视，我们亚洲人不要入住这个酒店！听劝！Avoid this place at all costs. The staff’s attitude was terrible, and the overall experience was absolutely awful. This is the worst hotel I have ever stayed in! The way the rooms were assigned felt discriminatory. I strongly advise Asian travelers not to stay at this hotel. Please take this warning seriously—do not make the same mistake. Extremely disappointing! Évitez absolument cet établissement. L’attitude du personnel était...

"Great hotel the only problem there was no air conditioner in the room. "

"Pros: The staff was very friendly, especially, Jamie, who served breakfast each morning during our stay. We got there at 12pm and they allowed us to check in early, which was helpful. The hotel is easily by public transportation. The included breakfast was great. Cons: There is no AC in the rooms, only tower fans so may not be ideal during summer months. We had booked a room for 4 (2 adults and 2 kids). For the kids, they provided a bunk bed. Because of the this, the person sleeping on the...

"The smell was not so good,I guess from the surrounding"

"I was very disappointed with my stay at this hotel. The customer service was among the worst I have experienced. Several staff members were rude, dismissive, and unwilling to listen to guest concerns. Whenever I tried to explain an issue, I felt that I was immediately dismissed and even accused of being dishonest rather than being treated with respect and professionalism. What was most frustrating were the numerous unexpected charges. Guests should be aware that calling reception by dialing “0”...

"Excellent as usual"

"Alles ok"

"Neat and clean, new property"

"Great location along the water walk. We really enjoyed our stay here and the cafe they have on property. Staff was helpful with local recommendations. Great spot for a quick trip to check out the city"