Khách sạn Ross

"staff is great. Property could use a little refreshing, especially cleaning the dirty carpets."

"I always enjoy staying here. I travel frequently for work and spend about a week here each month. The property is consistently clean, feels safe, and the staff is always friendly and welcoming."

"Solid little hotel with an excellent value compared to other Berkeley properties at the same time of year. I was a bit taken aback at first by the strong smell of Fabuloso and the less than posh surroundings. But the room was very clean with updated flooring and bedding, The hotel is within reasonable walking distance to a Bart station, which made getting around very convenient. There is also free parking if you do have your own car. Nothing fancy - breakfast consisted of coffee, tea and...

"Pet friendly which we enjoyed."

"The rooms were nothing real fancy but they were clean and had coffee in the room. It was a great location for us as we were boarding the Amtrack in the morning. You go through their parking lot and cross over a walking bridge to get to the station. They have a great food court just down the road fro the hotel and a Trader Joe's 6 minute walk away. The breakfast buffet was quite nice. It had cereal, yogurt, fruit, scrambled eggs, potatoes, sausage patties, pancakes, english muffins, bagels...

"Magnificent view from the 11th floor, Bayside, that compensated for the lack of heart water at 9 AM"

"Charging to park your own vehicle on property is an inconvenience."

"The safe in the room didn’t work. There was no do not disturb sign in the room so naturally I was woken up by the cleaning staff. Overall, the room had not been maintained."

"There was a power outage, blown transformer, during our planned stay. So we had to move to another hotel. Another issue is the floor was not level, even though we were on the fourth floor. It was uncomfortable with a sloping floor."

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"Hyatt Regency San Francisco sets the bar for what a downtown hotel should be. The staff operated at a level you don’t often encounter anymore, genuinely attentive and warm without being performative about it. Every interaction felt like they actually wanted to be there. The room was exceptional. The kind of space that makes you rethink your standards for what a hotel room can be. Views that reminded you exactly why you came to San Francisco in the first place. Valet is worth every dollar, and...

"The only downside for me is that the air conditioner is very old, and the showerhead in the bathroom needs to be a handheld one with a hose"

"The room was super hot. I kept trying to lower the temp but the fan/ac wasn't strong at all"

"Great place."

"Would stay again, great spot, need a permanent bar menu"

"Toilet didn’t work. Horrible parking experience. They instructed to park in a garage down the road which closes at midnight so good luck trying to find anywhere to park after midnight. Will definitely not be staying here next time I’m in town. Room was not very clean either"

"Air conditioning"

"We had an amazing stay at the Galleria Hotel! Its perfect location aligned perfectly with our itinerary, making everything so convenient. From check-in to check-out, every staff member was incredibly friendly and eager to help. The rooms were spotless and cozy, creating a truly welcoming atmosphere. We can't wait to stay there again on our next trip to San Francisco!"

"Very nice staff, good breakfast (croissants were shockingly good), comfortable beds. Our only issues were small. Different parts of the room had very different temperatures. Plastic cups a bummer. Ran out of shampoo. But really none of that detracted from the stay."

"Poor customer service"