Khách sạn Ruato

"New owners, friendly staff, clean room, nice breakfast, property showing its age, hot tub very high in chlorine. Could not use properly. Pool was too cold to use. Enjoyed complimentary snacks in room and fruit!"

"My stay here as a solo traveler was the best decision I made for my trip. Dave and Shami were so friendly, kind, welcoming, and just genuinely good people. The room was so cozy and has an incredible view overlooking Rotorua. The breakfast spread was incredible and it was lovely to spend some time talking to other travelers about where they’re from and get ideas. I absolutely plan to come back again and recommend this place to anyone passing through Rotorua."

"Great Motel, very clean and staff were friendly - would stay again"

"The property was cozy, the staff was helpful, and accommodating. The rooms and areas were very cleaned and maintained well. Would love to stay here again. We enjoyed the lakeside hot tub as well that was very clean although the light there looks like it needs to be replaced. Would be a great spot for large groups as well."

"Quick and easy check in. Modern hotel with a very large room (king with lake view). Only parking option is valet so be prepared to pay for valet upon arrival. Within easy walking distance to more restaurants than you can visit. Disappointed that there wasn't a pool. Didn't like that price for breakfast went up if we didn't commit at check in. The price should be the same for guests regardless of when you decide to have it. Overall, a good experience "

"Our room was comfortable. The staff was helpful and nice. The Alpacas were friendly and we had fun feeding them."

"We had a great stay at this hotel. The staff were friendly, welcoming, and always happy to help. The warm pool and jacuzzi were fantastic and made our stay even more relaxing. The hotel is also in a great location, with easy access to everything we needed. We would definitely stay here again and highly recommend it to others."

"The staff was very helpful! Our shower did not work on the first day but they very sent someone to fix it. Still not perfect but good enough. They feed to give us a different room but we declined."

"Staff is friendly, room is clean and with beautiful decorations, breakfast is delicious but at the end all the fruits are gone, no replacements, the 19th century building is well maintained, the piano in the lounge area is definitely a plus!"

"The property was incredibly clean, warm and a nice large room. It was very comfortable. The property had no restaurant or breakfast available, and felt like a ghost town. It shouldn’t be described as a resort, as it’s very clearly a motel. The check in staff and house keeping were polite. However was disappointed that when I phoned at8.30am to ask for a sachet of hot chocolate for my child, the lady at the front desk was rude and wouldn’t bring a sachet past the room, saying that housekeeping...

"We really loved our spontaneous trip to Rotorua. Thanks to Ripple! The room was warm and incredibly clean! Located right in front of the Rotorua luge which makes so easy to go and enjoy the activity early! We also loved the spa and heated pool. My child loved the trampoline and the playground! Great for families with young children!"

"The location was awesome Right on the lake edge Lots of walkways to parks And barbecue areas that the receptionist didn't know about And was going to put on there things to do list And proximity to airport for tourist travel So win win Will go there again"

"Gorgeous view and location. Was unaware that the restaurant was closed due to flooding which was inconvenient as when we booked it said that the restaurant was still operational. Everything was a bit run down but clean and smelled great. Shower appeared to be a bit dirty around the edges and sink took a while to drain and toilet didn't flush well. The resort manager Clare was lovely. Loved the glow worms. Would've been nice to know that the restaurant and a huge majority of the bar area is...

"Convenient central location in walking distance to dining, supermarkets and shops. Great serviced apartment and secure undercover parking"

"Tidy and clean room... Value for money"

"A great but short stay enjoyable 😷😎"