Khách sạn Rurembo

"De ontvangst en check inn verliep rommelig en ongestructureerd. De kamer stonk. De kraan van de wasbak was defect. Het toilet spoelde niet door. De douche deed het niet. We betaalden ruim 40 euro! Veel teveel geld!! Ik beveel dit hotel NIET aan. (De kok en het overige personeel was aardig en behulpzaam)."

"Un petit paradis sur terre Très bon accueil Tout le personnel était au petit soins pour nous "

"I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you! "

"We enjoyed our two nights pre-Christmas !! "

"Nightmarish experience. I was traveling with a friend who wanted his own room. We booked this hotel at the last minute as it was close to the NP HQs. We arrived at 7 pm to find no front desk, just a bar area that was manned by a young lady who stated that we couldn’t stay as the owner had not been paid. Then the owner called stating that it was late so we could stay and that payment could be discussed in the morning. The hotel did not have wifi as advertised, there was no running or hot water...

"Very clean room and resort. The food and hospitality was great!"

"Five Volcanoes went above and beyond to make my stay enjoyable. The staff is super friendly, and the food was fantastic. I couldn’t recommend it higher to anyone in the area to experience the amazing natural sites in the area. "

"Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze."

"The staff are responsive and kind, the grounds are lovely, and the rooms were nice. "