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Very nice Hotel, amazing services and kind employees

We stayed here for 2 separate nights at the start and end of our visit to Rwanda. Transport was waiting for us at the airport and took us swiftly to the hotel. We were decamped for the first night to an annex due to the hotel being full - this was ok but a bit of a time warp as it was an older building. The room was spacious and comfortable enough, but not the "superior" room we had booked. On our return, however, we were upgraded to a superior suite, which more than compensated for the first...

lovely spacious accomodation, good facilities and nice gym. good location which made movement easy. definitely recommended!

Clean room and very friendly staff.

Excellent customer service and friendly staff. I really recommend this place

Lighting is of poor quality need changing and pool had no chlorine so infections of fungus are slightly to happen especially to woman and kids but after all the hotel is fantastic.

Amazing staff we met us from the airport in the middle of the night. Attentive to our needs, rooms spacious, clean with useful provisions

A very nice room with a great view, great service

Fabulous HOTEL, I cannot speak too highly of it, mostly for the wonderful staff who could not do enough. The whole set up was incredibly friendly and efficient. Absolute.10/10

It was such an amazing experience staying at Greenland and I love every bit of the place and highly recommended , I was actually upgraded to a two bedroom and my view of the city at night was as Glorious , facility was 10/10 - the receptionist lady that welcome me was all smiles and the room cleaner in the day was a great guy , forgot he snake hut started with P , thanks for your service Greenland

Traveller from the UK. Overall this hotel is clean and comfortable but in need of a lick of paint and some new decor. However the staff really make you feel welcome, and were friendly to talk to and a good source of information for where to go in Kigali. As an example of how great I found the staff I'd ike to mention 3 people in particular who made my stay a good one. Firstly the housekeeper Valen who cleaned my room everyday. He was very helpful and courteous. Nothing was a problem and the room...

The room was wonderful both in style cleanliness and facilities. The staff in reception, room service, the restaurant and the bar were always ready to help with anything and with such charm and generosity. I found no fault in anything during my stay.