"This was not an expensive apartment, so we did not expect 5 star, but this was not good value. On the positive side, the bed was comfortable, the apartment was clean, and there was easy access to the sea.
However there was no access to the dining room balcony, as there was a massive sofa placed at the window. So no breakfast outside for me. There was a bedroom balcony, but I get up early, and my husband needs more sleep. We could not use the bedroom mirror as a large tv was placed in front.We asked for either the mirror or the tv to be moved . The receptionist said she would ask but 'was not sure this could be done'. Nothing was moved.
The freezer compartment in the fridge had no door, so defrosting water dripped on to bottom of the fridge.
Check in was perfunctory. The site is very large and we were not given any information about getting about . We had arrived on a public holiday, so we were told that the restaurant on site was closed, We were not told that restaurants next to hotel were all open. We were told that we would be taken to our room by buggy. However, a staff member arrived, took our large suitcase, and we had to follow on foot with other luggage. This took about ten minutes, as the chap was unsure of how to find our place.
Towels had to be hired, there was a charge for the key for the room safe, and we could not buy bottled water at the hotel.
Brac itself was wonderful. Even Watermans could not spoil that."
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