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"Hotel was amazing the location is pretty challenging for a family "

"Good stay"

"Very nice hotel and super clean but the room size is way too small."

"We were shocked by the extremely small room upon check in. I was pleased the Shinjuku Prince staff worked hard to accommodate us and offer a fair, but pricey upgrade option to a bigger room. Once in this room, we had some issues with noise, but the floor staff were responsive and helped address this problem. All things considered, our stay was enjoyable and if you want to be close to activity- the Shinjuku Prince offers an unbeatable location in this key Tokyo ward."

"Convenient location to Ginza and Tokyo station, transportation is very close, just few minutes walk to JR and metro."

"I got the queen mattress and the room was still very small. Bathroom was extremely small and for some reason it’s not flat on the ground. Room was pretty much the bed. I love the coffee and barely attached but k wouldn’t eat there much as I came to try local food. Not the furthest from the station but it’s a 15 min walk everytime you come back. Always had issues with busses drop me off close. Very nice park and very close to a Familymart and close to a bus stop"

"I hope this hotel can have a floor or area provide free flow coffee and ice cubes. This hotel seem a bit old but the room is huge and can place 2 large luggage’s on the floor. The best part is the 7-11 at basement is having most of the popular foods to try."

"The lounge amenities were excellent. The food and beverage offerings were abundant and of high quality. We were underwhelmed by our accommodations. We booked a Familia Suite B at considerable expense to discover that it was not a true suite at all; it was just one larger room with a kitchen area. It was disappointing. The second thing we disliked was the misleading so called free drink coupons they provided for their Sky Lounge. When we went to use them it turned out there was a 1000 yen per person charge to sit up there. We felt duped."

"Everything was perfect , except the washing and specially dryers were not working properly. We have to wait 60 minutes and to dry the materials at the end they were not dried at all."