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JR East Hotel Mets Urawa

3.0 star property
Hotel in Saitama with a 24-hour front desk

Choose dates to view prices

Photo gallery for JR East Hotel Mets Urawa

Coffee service
Property entrance
Lobby
Reception
Blackout curtains, free WiFi, bed sheets
In the heart of Urawa Ward, JR East Hotel Mets Urawa offers a convenient stay with in-room WiFi. Guests can enjoy a full breakfast, grab a snack from the vending machine, and appreciate the 24-hour front desk service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Double Room, Non Smoking (For 2 people)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (For 2 people)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Non Smoking (For 1 person)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (For 1 person)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (For 1 person)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 1 person)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Smoking (For 2 people)

Blackout curtains, free WiFi, bed sheets

Twin Room, Smoking (For 2 people)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Smoking (For 1 person)

Blackout curtains, free WiFi, bed sheets

Twin Room, Smoking (For 1 person)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Smoking (For 2 people)

Blackout curtains, free WiFi, bed sheets

Double Room, Smoking (For 2 people)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Smoking (For 1 person)

Blackout curtains, free WiFi, bed sheets

Double Room, Smoking (For 1 person)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (For 2 people)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 2 people)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, Non Smoking (For 2 people)

Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking (For 2 people)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Smoking (For 2 people)

Blackout curtains, free WiFi, bed sheets

Single Room, Smoking (For 2 people)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking (For 1 person)

Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking (For 1 person)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Smoking (For 1 person)

Blackout curtains, free WiFi, bed sheets

Single Room, Smoking (For 1 person)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Single Room, Non Smoking (For 2 people)

Blackout curtains, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (For 2 people)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 18 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Single Room, Smoking (For 2 people)

Blackout curtains, free WiFi, bed sheets

Deluxe Single Room, Smoking (For 2 people)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 18 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Single Room, Non Smoking (For 1 person)

Blackout curtains, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (For 1 person)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 18 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Single Room, Smoking (For 1 person)

Blackout curtains, free WiFi, bed sheets

Deluxe Single Room, Smoking (For 1 person)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 18 sq m
  • Sleeps 2
  • 1 Large Single Bed

Deluxe Single Room-Smoking

  • Sleeps 2

View all photos for Single Room Non smoking

Blackout curtains, free WiFi, bed sheets

Single Room Non smoking

  • Sleeps 2

View all photos for Double Room Non smoking

Blackout curtains, free WiFi, bed sheets

Double Room Non smoking

  • Sleeps 2

Twin Room Non smoking

  • Sleeps 2

Deluxe Single Room Non smoking

  • Sleeps 2

Twin Room for 3 Non smoking

  • Sleeps 3

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About the area

Urawa Ward, a neighbourhood in Saitama, is home to JR East Hotel Mets Urawa. The area's natural beauty can be seen at Ueno Park and popular attractions include Ueno Zoo and Shinjuku Gyoen National Garden. Looking to enjoy an event or a game? See what's going on at Saitama Super Arena or Tokyo Dome.
Visit our Saitama travel guideOpens in a new window
Map
1-16-7 Takasago, Urawa-ku, Saitama, Saitama, 330-0063

What's nearby

  • AEON MALL Kawaguchi Maekawa - 7 min drive - 5.7 km
  • Saitama Super Arena - 7 min drive - 6.1 km
  • Saitama Stadium 2002 - 11 min drive - 9.0 km
  • Warner Bros. Studio Tour Tokyo - The Making of Harry Potter - 16 min drive - 16.3 km
  • Tokyo Dome - 23 min drive - 28.0 km

Getting around

  • Urawa Station - 1 min walk
  • Nishi-takashimadaira Station - 9 min drive
  • Tokyo (HND-Haneda) - 83 min drive

Restaurants

  • ‪いろり庵きらく - ‬2 min walk
  • ‪神戸屋キッチン デリ&カフェ - ‬3 min walk
  • ‪PRONTO - ‬1 min walk
  • ‪魚や一丁 浦和店 - ‬3 min walk
  • ‪京鼎樓 - ‬1 min walk

About this property

JR East Hotel Mets Urawa

Hotel near Saitama Super Arena
JR East Hotel Mets Urawa provides everything that you need. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Full breakfast (surcharge), a 24-hour front desk and a vending machine
  • A lift
Room features
All 62 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • Fridges, heating and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: JPY 820 for adults and JPY 820 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately JPY 820 for adults and from JPY 820 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

JR-EAST HOTEL METS URAWA Saitama
JR-EAST METS URAWA Saitama
JR-EAST METS URAWA
JR East Hotel Mets Urawa Hotel
JR East Hotel Mets Urawa Saitama
JR East Hotel Mets Urawa Hotel Saitama

Frequently asked questions

Is JR East Hotel Mets Urawa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JR East Hotel Mets Urawa?

JR East Hotel Mets Urawa doesn't offer parking.

What time is check-in at JR East Hotel Mets Urawa?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at JR East Hotel Mets Urawa?

Checkout is at 11 AM.

Where is JR East Hotel Mets Urawa located?

Located in Urawa Ward, this hotel is within 6 miles (10 km) of AEON MALL Kawaguchi Maekawa, Saitama Super Arena and Omiya Park. Nack5 Stadium Omiya and Toda Rowing Course are also within 6 miles (10 km). Urawa Station is only a 2-minute walk and Musashiurawa station is 24 minutes.

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JR East Hotel Mets Urawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 113 reviews
Rating 8 - Good. 40 out of 113 reviews
Rating 6 - Okay. 6 out of 113 reviews
Rating 4 - Poor. 1 out of 113 reviews
Rating 2 - Terrible. 2 out of 113 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maiko

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and was super nice there were a few varieties of amenities options we could choose by the front desk.
Stayed 2 nights in Jun 2023

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Great location right next to Uwara train station in Saitama. Nice welcome for non Japanese speakers like us. Lots of good restaurants nearby. Supermarket, cafes.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yoshimi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very convenient as the hotel is next to Urawa station but not as expensive as the other hotels in the area. Recommended.
Stayed 2 nights in May 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. I was concerned about the train being right there. My room looked right down on it and it was not a factor at all. Very quiet room and comfortable for a short stay.
Stayed 4 nights in Jan 2024

10/10 Excellent

yifan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

비지니스 숙박 추천

룸은 작았지만 편안하고 조용한 시간보냈습니다.
Stayed 5 nights in May 2025

10/10 Excellent

Chiu-Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

安靜舒適，交通方便

安靜舒適，交通方便，非常值得回訪的飯店
Stayed 5 nights in May 2025

10/10 Excellent

toshihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティがいつでも取りにいけるところが良かったです
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

ayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも大変過ごしやすいです。テレビでのチェックアウトは便利。 ドライヤーが髪が綺麗にまとまるので、好きです。大体のホテルのドライヤーは残念なことが多いので。
Stayed 2 nights in Feb 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Tadashi

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Yousuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
総合点で完璧
Stayed 2 nights in Dec 2024

10/10 Excellent

???

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Shigekatsu

Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

TAKAHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても快適な滞在！

スタッフの皆さんもとても親切で丁寧に対応して下さいました。 部屋も綺麗で、広く快適な滞在でした。
Stayed 2 nights in Oct 2024

10/10 Excellent

miyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

きれいです。

室内は清潔でした。 アメニティは必要な分をロビーで持って行くスタイルはエコで良いと思います。
Stayed 2 nights in Oct 2024

10/10 Excellent

YOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easy access to train or bus, and shopping mall. The hotel was clean and comfortable.
Stayed 10 nights in Sep 2024

8/10 Good

TOKUHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変便利なホテルです。
Stayed 3 nights in Sep 2024

10/10 Excellent

yuya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

YOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅隣接でチェックアウト後荷物預かりをしていただけてとても助かった コンパクトで機能的、浴槽もゆったり過ごしやすかったです。
Stayed 1 night in Sep 2024

10/10 Excellent

Yamamoto

Stayed 2 nights in Aug 2024

10/10 Excellent

Takako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
（改装後？）セルフチェックインになっていたので戸惑ったが、モニター越しにサポートがあり問題なくチェックインできた。
Stayed 2 nights in Jul 2024