"The hotel was very clean, close to the airport and walking distance to a lot of places.
We were a big group (9 people /4 rooms)
The rooms were very well clean, but all 4 rooms had issues with the shower drain backing up and water spilling out every where.
The Starbucks Nextdoor was very nice and a cute delicious bakery across the street was perfect for quick breakfast sandwiches.
We were appreciative that we could check in about 45 min earlier, but when we asked for our complimentary water bottle It was an argument at the front desk where they kept saying they were only for VIP guests.
As a VIP silver member I received an email saying the 3 rooms I booked would receive the added perk.
Now, I don’t care about the water bottle itself, but I like my hotels.com app because you do get additional perks. I shouldn’t have to ask and then tell them I have an email stating I get something and do they want to see it. "