Search Hotels Near San Fernando Fort, Cartagena

"Great rooms, food, location"

"Great hotel. The staff is super friendly."

"The hotel is beautiful and perfect for those who are looking to relax since there is nothing to do around it. The rooms are comfortable and nicely decorated. The breakfast buffet is great with lots of options to choose from. Most of the staff are wonderful and want to help you aside from some of the front desk staff. Arranging transportation with them was a nightmare. Booked transportation from airport to pier and then catamaran to the resort, but no one was at the airport like promised. Had to contact the hotel and paid someone who spoke Spanish to see where our driver was. Waited at least 20 minutes in the heat not knowing if someone is showing up. Then when we got to the pier, there was a speed boat instead of catamaran. That was not what we had agreed on. However, Fareed the representative from the hotel in charge of the speedboat was great. Made sure we would get there with as little as possible motion. On the last day took us 5 calls to see why no one is coming to pick us up to take us to the pier. Our catamaran was leaving at 12:00 and at 12:02 after calling 5 times we were still in the room waiting. That also added to our frustration with communication with the front desk people. Nothing arranged with them was done smoothly. Aside from that it’s a nice resort. Stoney beach!"

"I wish I was being exaggerated when I say, this hotel almost ruined the entire Cartagena trip for us. Before I get into it I will add some considerations because I do not want to be unfair in this review. When booking this hotel, it is NOT very clear that this is on a completely separate island from the city of Cartagena, it is isolated and you have to take a boat back and fourth everytime you need to go. So for other travelers that aren't familiar with the term "on the beach" for many of these international places, it doesn't mean a hotel by the beach, it means a hotel on an island. So i wish it was worded better, but I will take accountability for that. Now, several factors going into this I want to start with, we left the property 3 days before checkout because we couldn't bear staying there anymore. I don't have unlimited characters so I will short form it: The food was pricier than a lot of mainland spots and didn't taste good, no hotwater to shower first day, bugs everywhere in room crawling in bed to us, boat schedule inconveinent and not timely (can get costly as well out of free hours), the beach area dirty and pillows laid on / urinated on by wild dogs, staff (not all but a handful) not very courteous and they do not seem to care it is just a job to them. We had to book another hotel and just check out early even though we paid for 3 additional days we didn't use. This hotel single-handedly ruined Cartagena first time experience for us. Not worth pricing."

"I absolutely LOVED this hotel and their staff. The staff were so caring and welcoming wondering where we were going what adventures we had planned for the day and if we needed a taxi to get us there. The rooms were clean, our view was excellent as we were on the 8th floor. And the ocean was literally in pur back yard. What more could you adk for. Definitely going back and Definitely staying at this property again!"

"Awful! It seems like they are not welcome at all. When we’ve arrived they started to record us secretly + they don’t even have a reception. I cannot understand if it’s a hotel or something else. Rooms are terrible, while they were showing us the rooms they were also recording our voices,WHY???"

"We enjoyed our stay, it was very serene and comfortable with great staff who helped us get around to all the fun outings around Cartagena and the islands. Tia is a fabulous cook and Jose and Akil were always very helpful with any of our needs or planning day trips. The Tiny Village was perfect for our needs. If you want a community feel with great attentive staff this is your place! "

"It was clean. It is like a tiki hut. No wifi, no tv. Updated bathroom. They had a nice private plunge pool. They came and took dinner order. It took awhile to get dinner, but they are walking up mountain. It is not for anyone who can't do a lot of stairs. I would have liked a blanket on the bed and hot water. Overall, I recommend this to anyone who wants to enjoy nature and the person they are with. "

"Excellent hotel. Very pleasant and serene. The staff is great and accommodating. The amenities are excellent. Food is delicious and convenient. You can order food, drinks or snacks from anywhere on the hotel grounds at your convenience. Keep in mind, as part of the hotel concept experience, they don’t provide hot showers. It’s more like a room-temperature shower. Some rooms have a shower under the open sky which is great but keep it in mind. Also something to note is that the island is not very walkable, you can go to surrounding hotels or beach clubs but not very far. Anything in between is not meant for tourists. Whereas not unsafe, just not much to do. If the weather is bad, boats don’t travel as frequently between the hotel and mainland. During sever weather, prepare to hunker down because all boat taxi service will be suspended until better weather. Otherwise, it’s an amazing experience. If you want a slow place to disconnect for 2-3 days - this is an amazing spot. PS: on the hotel beach typically there are activities provided by locals, like jet skis, boats, etc. "